Contacted Solar Tech about my Givenergy battery storage system that wasn't working. Battery status was "idle". Given the company Givenergy had gone bust, I need independent quality technical help. Very patient and clearly very knowledgeable about battery systems Ron diagnosed possible issues and suggested several possible remedies. Worked our way through them and fortunately it began to work. The fault was very specific and only an experienced engineer would have thought to check. Suffice to say I'll be back if I need independent support again. Lastly you only pay if there is a solution. Outstanding.
Solar Panel Repair in Cardiff
- Home base — same-day to next-day for urgent faults
- Every major solar and battery brand
- Written quote before any work
Tell us what's happening — error codes, display messages, generation drop. We review your monitoring before the visit so the engineer arrives knowing what to expect.
Book a repairDiagnose first — free if we can't fixJust had my whole givenergy system go down. Battery and inverter. Ron sorted me out today 3 hours to get it all sorted. Clear instructions and successful. Could not ask for better. Now that givenergy has gone bust i was concerned as to where to go for help. I have found it and can recommend them to all you givenergy users out there. Off for a cup of coffee now😄
Very pleased with solar tech support , they were very informative and helpful , arrived when they said they would and did a great job , I would highly recommend them .
Ronald was able to organise a brilliant electrician with extensive experience of GivEnergy systems local to me in the SW. I have now got a fully functioning system and suspect that my electricity bill will be substantially reduced or in credit over a year. Also when said electrician discovered an overvoltage in the my local grid, Ronald prepared a very lucid and comprehensive report of the situation which I have now supplied to my local grid. Cannot recommend Ron and Dan enough.
Ron diagnosed the problem remotely - efficiently and order the part identified as the fault - this part came directly from to me and Ron visited within a few days and within the hour corrected the problem and since everything has been excellent -highly recommended - very pleasant manner and lovely to work with . Ivor Morris.
Fantastic service, I would highly recommend. From first contact my solar issue was resolved within 2 days. Wouldn't use anyone else.
What breaks down on Cardiff solar systems
Being based in the city means we see Cardiff's solar faults at every age and price point: FiT-era string inverters giving up on inner-city terraces, GivEnergy retrofits misbehaving on suburban semis, and Severn-estuary salt air quietly working on roof-side connections from the Bay out to Penarth.
Between 2011 and 2016 the FiT and Welsh schemes put compact 2–4kW arrays on thousands of Victorian and Edwardian terraces across Cathays, Roath, Canton and Grangetown. A decade on, many of the Solis, Growatt, SMA and Aurora string inverters running those arrays have stopped producing entirely — and at that age, inverter replacement rather than repair is usually the right call.
More Cardiff callouts involve GivEnergy than any other battery platform. The classic pattern on the city's retrofit semis: stored power sitting unused while the house imports from the grid, charge schedules drifted out of line with Octopus or Tomato tariff slots, or a portal that went offline after a router swap. Faults like these are configuration rather than hardware and are fixed remotely from £95; genuine hardware failures are rarer and handled on-site. GivEnergy help →
SolarEdge systems are common on larger Cardiff properties — particularly in Cyncoed, Penylan, Lisvane and Radyr. Optimiser communication drops are the most frequent fault: individual panels showing no output in the monitoring portal while the rest of the string carries on. Usually caused by a failed optimiser or a loose DC connection at the panel — diagnosed on-site, often the same week.
Properties near Cardiff Bay, Penarth and Barry sit in salt-laden Severn-estuary air that corrodes rooftop isolators, MC4 connectors and earthing over time. Inland, the tightly-packed terraces of Cathays and Roath suffer chimney and party-wall shading that drags down poorly-strung arrays. We trace corrosion, connector and shading faults and put the array back to full output.
Use the fault finder to describe what you're seeing, or book a free remote diagnostic.
Solar repair pricing — Cardiff
Monitoring review, fault identification, written report. No fix, no fee.
Component swap, wiring fix, isolator replacement, connector refit. Written quote before work starts.
New unit supplied, installed, and commissioned. Cardiff inverter replacement →
All prices include labour. No call-out fee for Cardiff — it's home base. Cost confirmed in writing before any work begins. Full pricing breakdown →
How it works — enquiry to fix
Every Cardiff repair runs through the same structure, and because the engineer starts from this side of the city there are no wasted trips — by the time we knock on the door we already know what's likely wrong.
Send the symptoms: error codes, display messages, what generation has been doing and for how long. A photo of the inverter display helps. Form below, or call us directly.
Before anyone climbs a ladder we pull your monitoring data, read the generation history and battery telemetry, and pin down the fault. Configuration problems — CT clamp, charge schedule, export limit — get fixed remotely, no visit needed. If it's hardware, we know exactly which parts to put in the van.
On-site work is confirmed in writing first: labour, parts, commissioning. The diagnostic costs nothing and the repair price is fixed before we book the visit — you approve it, then we schedule. No surprises.
Our Cardiff-based engineer arrives with the right parts. Cardiff is home base, so urgent faults get same-day to next-day response. Repair completed, system tested live, monitoring verified, written report provided. If anything needs follow-up, we schedule it before leaving.
Every part of Cardiff — no travel charge
Our engineer is based in Cardiff. Every part of the city and the surrounding Vale of Glamorgan is within our immediate coverage area. No additional travel charges anywhere across the Cardiff postcodes.
We also cover the wider region across South Wales — Full Cardiff area guide · Newport · Swansea
More solar services in Cardiff
Old inverter out, new one in. Solis, Fronius, Growatt, SolarEdge, GivEnergy — all replaced and commissioned on-site. From £995.
Inverter replacement →The most common battery platform we see across the city. Charge schedules, tariff slots, portal-offline and discharge faults — most fixed remotely.
GivEnergy help →Full physical inspection, electrical checks, settings audit, and written report. From £195. One-off visit, no subscription.
Annual maintenance →Same-day fault identification from your monitoring data. No fix, no fee — and if it's a configuration issue we often fix it remotely from £95, no visit needed.
Free remote diagnostic →Solar repair in Cardiff — common questions
Solar system not working in Cardiff? We'll have it sorted this week.
Describe what's happening — error codes, a flatlined generation graph, a battery doing its own thing, monitoring gone dark, and name the brand if you can. Diagnosis and a clear price usually come back within a few hours, and with the engineer already in Cardiff the visit follows fast.
- On-site repair from £295 · inverter replacement from £995
- Written quote before any work starts
- Free remote diagnostic — pay only if we fix it
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Got a solar fault or need a quick answer? Drop us a message — we usually reply within a few minutes. Mon–Fri, 9am–7pm.