Contacted Solar Tech Support when trying to understand what my Givenergy inverter problem might be and what might be my options. Received good/honest advise which backed up my thoughts.
Hugh Speirs · Apr 2026 Trustpilot
Full system removal · Quoted per system
Solar panel decommission & removal — done properly
Selling up, end-of-life, insurance aftermath or just done with your system? We remove the panels, handle the DNO de-registration, sort the FIT/SEG paperwork, and recycle the hardware. One scoping call to fix the price; one half-day on-site to do the work.
from £995 final price quoted in writing first
- From £995 · final price quoted in writing first
- DNO + FIT/SEG paperwork handled — nothing left for you to chase
- UK-licensed WEEE recycling — certificate included
What's included
Single fixed price after a free scoping call. No surprises on the day.
Book a free scoping callOn-site survey + free scoping quote
Panel removal — full system
Mounting rails + DC cable removal
Inverter / battery decommissioning where present
DNO de-registration (G99 reversal)
FIT or SEG paperwork — supplier de-registration
WEEE recycling — certificate provided
Written completion report
I wholeheartedly recommend. Many thanks to Ron. Amazing. Everything is fixed. And I feel safer now that I know where to come for support if anything else happens. I contacted STS for help via their extremely useful website which told me exactly what I had done wrong to require support. My GivEnergy battery had been dead for a while and an attempted firmware update had stopped the inverter. The support was prompt and very professional and over and above what I expected. I was helped every step of the way with clear instructions and e-mail support for questions. The issue was resolved within 24 hours and a technical report produces from log data to share with Octopus to try to get to the bottom of how the original issue occurred. Despite Ron saying that mine was a familiar issue with Octopus Intelligent Flux, this to me was service over and above expectations.
Gary Mitchell · Nov 2026 Google
This is the second time I have used Solar tech first time a faulty Givenergy inverter, tried all sorts to get it going my last call was to Solar tech and yes they got me back up and running, today system went down again due to a firmeware update and Ron talked me through everything all whilst he was on someone’s roof sorting their system out. I would recommend this chap to every body that has problems with their system no matter what make..
Douglas Reid · Jul 2026 Trustpilot
The ONLY technical person, who has ever exceeded my own high standards !!!! Being a professional commissioning engineer of over 37yrs in the field of emergency power generation, I approached Ron for some advice on a GivEnergy battery issue as happy to state I don't know everything. Not only did he reply immediately, his advice got the system working and all on a Sunday. You really do not get support as good as this anywhere now for anything. Thank you Ron
Ridgeback Ray · Oct 2026 Trustpilot
After 6 months of trying to find someone to help with non functioning Givenergy batteries and inverter, I contacted Ron at STS who remotely sorted the problem within days. Highly recommended.
Francesca Pomlett · Oct 2026 Google
Excellent service from Solar Tech Support. Extremely quick to respond, easy to deal with and clearly very talented engineers. They were persistent throughout a complex GivEnergy battery issue and resolved everything completely. Highly knowledgeable, professional and reassuring support from start to finish. Highly recommended.
David Harris · May 2026 Trustpilot
What it costs
Small system (≤ 8 panels)
from £995
Typical residential. Scaffolding and waste handling quoted separately based on access.
Battery removal add-on
from £295
Lithium batteries require hazardous-waste handling. Added to base price if applicable. Quoted in writing.
Want them back after roof works?
from £1,495
Use Remove & reinstall solar (for roof works) instead — we remove, store, and reinstall once your roofer's finished.
When to use this service
Selling the property
Buyer doesn't want the system. We strip it off, settle the FIT/SEG, and you sell clean.
System end-of-life
Beyond economic repair, or the inverter has died and replacement isn't worth it. We remove and recycle.
Insurance aftermath
Storm damage, fire, or other write-off. We coordinate with your insurer's loss adjuster.
Major roof works planned
If you want the panels gone for good (not temporary), this is the right service. If you want them back afterwards, use Remove & Reinstall.
FIT or SEG dispute exit
Some customers leave a problematic FIT contract entirely. We handle the supplier paperwork.
Estate / deceased owner
Helping an executor settle a property with solar. We can liaise with solicitors and provide the paperwork they need.
How it works — 5 steps
1
Free scoping call
You tell us system size, location, why you're removing, and any roof-access notes. 10 minutes by phone or video.
2
Written quote
Fixed price for the on-site work, plus scaffolding and waste-handling estimates. You commit before we schedule anything.
3
On-site work
Half-day for a typical residential system. Panels off, rails off, DC cables removed, inverter/battery decommissioned, system isolated.
4
Paperwork
DNO de-registration filed (G99 reversal). FIT/SEG supplier notified. WEEE recycling certificate issued. Typically 1–2 weeks to complete.
5
Written completion report
Confirms what was removed, where it went, all reference numbers. Yours to keep for the property file.
Common decommission questions
Several common scenarios: selling the property and the buyer doesn't want it; the system is end-of-life and beyond economic repair; insurance aftermath; major roof works; FIT or SEG dispute exit. We handle all of these. Each requires slightly different paperwork (FIT/SEG de-registration, DNO notification, MCS certificate disposal) but the on-site work is the same.
From £995 for a typical residential system. Final price depends on system size (number of panels), roof accessibility (scaffolding requirements), whether a battery is included (battery removal involves additional hazardous-waste considerations), and whether you want the panels recycled or kept for onward sale. We quote in writing after a free scoping call.
On-site removal of panels, mounting rails, and DC cabling. Inverter and battery removal if applicable. DNO de-registration paperwork (G98/G99 reversal). FIT/SEG de-registration with your supplier. Panel disposal or recycling certificate. Written completion report. Scaffolding and waste handling are quoted separately and depend on site access.
Yes. We can remove and palletise the panels for you to sell or transport. Most second-hand solar panels have residual value if they're less than 10 years old and in good condition. We'll advise on realistic market value during the scoping call. Disposal-cost saving depends on the market at the time.
Yes. We notify your DNO of the system removal (G99 reversal), inform your FIT or SEG supplier (so payments stop on the correct date), and provide a completion certificate you can keep for your records. If your FIT contract has tenure remaining, we'll explain the implications before you commit — sometimes worth pausing the decommission.
Yes, as standard. Solar panels go to a UK-licensed WEEE recycling facility. We provide a recycling certificate. Lithium batteries (where present) require dedicated hazardous-waste handling and add to the cost — we quote this separately because the per-battery cost varies by chemistry and capacity.
Typical residential job: half a day on-site, plus 1–2 weeks for the DNO and FIT/SEG paperwork to complete. We schedule the on-site work to suit you and your roofer if there's follow-on work planned. Larger systems or difficult access can extend to a full day.
If you only need the panels off temporarily for roof repair or replacement, our remove-and-reinstall service is the right fit (not full decommission). We remove, store, and reinstall — keeping your DNO registration, FIT/SEG and warranty intact throughout. From £1,495.
Decommission enquiry
Request a decommission quote
Tell us your system size, location, and why you're removing — we come back with a fixed-price quote within four business hours.
- Free scoping call — no commitment
- Fixed-price quote in writing
- DNO + FIT/SEG paperwork handled by us
Service notice
We’re busier than ever. Thank you for your patience.
Due to unprecedented demand we’re currently only carrying out on-site work in Yorkshire, and replies are taking up to 7 days. Remote diagnostics continue for the whole UK as normal.
Every message is read and answered, so please don’t send it twice; that only slows the queue.
Ronald Director, Solar Tech Support
On-site: Yorkshire only, for now
Remote: UK-wide, as usual
Remote fix: £125 if we fix it, no charge if we don’t
Replies: within 7 days
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