LuxPowerTek Inverter Support — UHome Battery Faults, Charging & Tariff Configuration

Particularly useful in helping to fix my GivEnergy All in One system with a disabling fault.

Givenergy panels and battery had been offline for a couple of months after various changes by Givenergy to their app etc. Ron did a fantastic job of sorting it out - got things up and running almost immediately, followed by some fine tuning to get things fully configured. What a legend - great service, great comms, great result.

⭐⭐⭐⭐⭐ Absolutely Outstanding Service! My GivEnergy system had completely gone down, and unfortunately I was getting absolutely no support from either the original fitter or the supplier. I was left completely stuck with a system that wasn’t working. I contacted Solar Tech Support and they were absolutely brilliant from start to finish. They quickly got to the bottom of the problem, knew exactly what they were doing, and managed to get my entire system back up and running. Hands down, these guys are absolute experts in their field. The level of knowledge, professionalism and customer service was exceptional, especially when I’d already been left without any support elsewhere. If you have a GivEnergy system and you’re struggling with an issue, don’t hesitate to contact Solar Tech Support. I honestly can’t recommend them highly enough. 5 stars all day long! 🌟🌟🌟🌟🌟

Contacted Solar Tech about my Givenergy battery storage system that wasn't working. Battery status was "idle". Given the company Givenergy had gone bust, I need independent quality technical help. Very patient and clearly very knowledgeable about battery systems Ron diagnosed possible issues and suggested several possible remedies. Worked our way through them and fortunately it began to work. The fault was very specific and only an experienced engineer would have thought to check. Suffice to say I'll be back if I need independent support again. Lastly you only pay if there is a solution. Outstanding.

The Solar Tech Support company was the only one to respond to a request for someone to supply and fit a new inverter for our solar panels after our old one finally expired after 26 years. Ron kept us well informed throughout, came and ascertained that the issue was down to the inverter having failed then sourced and fitted a new one. He got the system up and running again, set up the wi-fi performance feedback and took away the old inverter for disposal. By acting promptly and fitting the job around existing commitments we were able to get our solar power unit back in operation with minimal delay in the short while before we were due to go away for a week. The work was carried out very professionally and we were asked to confirm that all was in order the following day. I was impressed that, having recently taken on additional work for GivEnergy customers we were able to keep our solar panel down-time to a minimum. I would highly recommend for prompt attention and first-rate service.

Made contact for assistance with my GiveEnergy battery that wasn't discharging. Ronald looked at my issue the same day, identified the root cause with a clear explanation of what was going on along with some options on how to remediate the issue. So far my battery is now working and keeping my fingers crossed that it stays this way. Ronald is a very experienced and knowledgeable engineer and I would recommend.

Particularly useful in helping to fix my GivEnergy All in One system with a disabling fault.

Givenergy panels and battery had been offline for a couple of months after various changes by Givenergy to their app etc. Ron did a fantastic job of sorting it out - got things up and running almost immediately, followed by some fine tuning to get things fully configured. What a legend - great service, great comms, great result.

⭐⭐⭐⭐⭐ Absolutely Outstanding Service! My GivEnergy system had completely gone down, and unfortunately I was getting absolutely no support from either the original fitter or the supplier. I was left completely stuck with a system that wasn’t working. I contacted Solar Tech Support and they were absolutely brilliant from start to finish. They quickly got to the bottom of the problem, knew exactly what they were doing, and managed to get my entire system back up and running. Hands down, these guys are absolute experts in their field. The level of knowledge, professionalism and customer service was exceptional, especially when I’d already been left without any support elsewhere. If you have a GivEnergy system and you’re struggling with an issue, don’t hesitate to contact Solar Tech Support. I honestly can’t recommend them highly enough. 5 stars all day long! 🌟🌟🌟🌟🌟

Contacted Solar Tech about my Givenergy battery storage system that wasn't working. Battery status was "idle". Given the company Givenergy had gone bust, I need independent quality technical help. Very patient and clearly very knowledgeable about battery systems Ron diagnosed possible issues and suggested several possible remedies. Worked our way through them and fortunately it began to work. The fault was very specific and only an experienced engineer would have thought to check. Suffice to say I'll be back if I need independent support again. Lastly you only pay if there is a solution. Outstanding.

The Solar Tech Support company was the only one to respond to a request for someone to supply and fit a new inverter for our solar panels after our old one finally expired after 26 years. Ron kept us well informed throughout, came and ascertained that the issue was down to the inverter having failed then sourced and fitted a new one. He got the system up and running again, set up the wi-fi performance feedback and took away the old inverter for disposal. By acting promptly and fitting the job around existing commitments we were able to get our solar power unit back in operation with minimal delay in the short while before we were due to go away for a week. The work was carried out very professionally and we were asked to confirm that all was in order the following day. I was impressed that, having recently taken on additional work for GivEnergy customers we were able to keep our solar panel down-time to a minimum. I would highly recommend for prompt attention and first-rate service.

Made contact for assistance with my GiveEnergy battery that wasn't discharging. Ronald looked at my issue the same day, identified the root cause with a clear explanation of what was going on along with some options on how to remediate the issue. So far my battery is now working and keeping my fingers crossed that it stays this way. Ronald is a very experienced and knowledgeable engineer and I would recommend.