Great experience with STS great communication from Ron, very helpful and knowledgable. Installed me a second Givenergy battery to help take the strain off my original 9.5 that needs refurb due to a weak cell. They secured me an 8.2 arranged install. Levi arrived the whole install was done within 1.5 hours - great tidy job. Worked with me to alter my setup to allow easy removal of my 9.5 when i can get it away for refurb - very happy with their service and its reassuring to know there is a company out there that can help look after my givenergy system
GivEnergy Gen 3 Hybrid — 3.6 / 5.0 / 8.0 / 10 kW
- Specs from GivEnergy datasheets and manuals
- All four single-phase models, LV and HV
- Independent — GivEnergy Ltd in administration since Apr 2026
STS reads Gen 3 inverter state remotely over modbus — battery comms, MPPT input, grid status, event log. No portal access required, no cloud dependency. Free remote diagnostic, no fix, no fee.
Book your free remote diagnosticGivEnergy problems hubIndependent of GivEnergy Ltd (in administration since 9 April 2026).
Cannot say enough how impressed I have been with Ronald at Solar Tech Support. When faced with not sure what to do next, I was recommended his services via a GivEnergy Community Group. Within an hour my system was back up and running again. Phew!!
Ronald at Solar Tech Support was very quick and knowledgeable in helping me restart my GivEnergy solar electric battery. I would highly recommend his services.
Ron has come to our rescue once again! After sorting out our GivEnergy battery issue, he was on hand to help us find a solution to data logging issues caused during install of an additional inverter. He's helpful, patient and extremely knowledgeable. Utterly brilliant service. Thank you again!
We were having problems with our inverter, couldn’t get an early response from our installer a stressed conversation between our installer and solar tech support led to a text to us to authorise connection to your company . Ron was a very helpful and knowledgeable man who tried with a bit of difficulty as we are pensioners and very knowledgeable. Spent time on phone without making us feel small.we would recommend this company if you have any problems. Thanks Ron 5 star
STS installed/commissioned an extra Givenergy battery for me. Communication was great and the engineer did a great job and even tidied up the existing wiring which made it look a great deal nicer than it did. Very happy so far and grateful to the team for their professionalism.
Gen 3 hybrid range — top-line specs (datasheets and manuals)
DC-coupled hybrid — four single-phase models, two architectures
The Gen 3 hybrid is a DC-coupled inverter that connects solar PV strings directly to its MPPT inputs and integrates a battery interface in the same chassis. Four models in the single-phase range. The 3.6 and 5.0kW are LV machines (battery voltage 45–58V, RS485 comms) — they pair with GivBat 51.2V LV modules. The 8.0 and 10.0kW are fundamentally different machines: HV (340V nominal battery voltage, CAN interface) — they pair with the pre-built HV stackable kits. All four have in-built WiFi and LAN. There is no external dongle and no "GivHub" product on the Gen 3 side. We hold datasheets for the 3.6, 5.0 and 8.0; figures for the 10.0 come from GivEnergy's 8.0 and 10.0 manual.
There is also a separate three-phase HV range, from 6 to 20kW. The 6, 8, 10 and 11kW models were announced for the UK in January 2024, and 12, 15 and 20kW models followed. They use the same HV stackable battery kits. The rest of this page covers the single-phase models.
GIV-HY-3.6 — Gen 3 3.6 kW hybrid (LV)
The entry single-phase LV hybrid. Output 3.6kW continuous, max apparent 3.8kVA — fits within the G98 single-notification window (≤3.68kW per phase). LV battery interface, RS485 comms, up to 5 GivBats in parallel. Battery charge up to 3.3kW, discharge up to 3.6kW.
Pairs with: GivBat 5.12 Gen 3 or GivBat 9.5 Gen 3 modules, up to 5 in parallel. See the battery pairing section below for older GivBats.
GIV-HY-5.0 — Gen 3 5.0 kW hybrid (LV)
The larger single-phase LV hybrid. 5kW output, G99 certified, same chassis as the 3.6, same LV battery interface, same in-built connectivity.
Worth knowing: the 5.0 is rated 5kW, but from the battery it gives up to 3.6kW, the same as the 3.6. LV battery systems top out at about 3.6kW whichever inverter they are on, and more GivBats add stored energy, not power.
GIV-HY-8.0 and 10.0 — Gen 3 HV hybrids
The HV models in the single-phase Gen 3 range, and fundamentally different machines from the 3.6 and 5.0. HV battery only: the 8.0 has a battery voltage range of 120–510V (nominal 340V) and a CAN interface — it does NOT accept LV GivBats. 600V max PV, 12kW total DC across 4 strings (2 trackers × 2 strings each), 8kW EPS backup with 50A pass-through, and battery charge and discharge up to 8kW and 8.5kW. AFCI arc fault detection per the datasheet. The 10.0 (GIV-HY-10.0-G3-HV) shares the 8.0's manual: 10kW rated output, up to 10kW on the EPS circuit and the same HV batteries over CAN. Both came to the UK in February 2025. Both are single-phase: the three-phase hybrids are a separate HV range.
Important — HV battery only. The 8.0 and 10.0 Gen 3 pair with pre-built HV stackable kits per the GivEnergy Stackable Batteries datasheet: GIV-BAT-10.2-HV (3 packs, 230VDC, 10.2kWh), GIV-BAT-13.6-HV (4 packs, 307VDC, 13.6kWh), GIV-BAT-17.0-HV (5 packs, 384VDC, 17kWh) or GIV-BAT-20.4-HV (6 packs, 460VDC, 20.4kWh). They do not accept LV GivBat modules.
Which battery pairs with which Gen 3
Battery pairing is determined by the inverter's battery interface — RS485 + 45–58V on the 3.6/5.0, CAN + HV on the 8.0 and 10.0. Wires of the right type, dip switches set correctly on LV, and HV-kit configuration handled at install. Maximum LV stack size is 5 per the Gen 3 battery datasheets ("Parallel Capability: Up to 5"). LV battery systems top out at about 3.6kW whichever inverter they are on: a 3.6 or 5.0 with 5 × 9.5kWh batteries still charges at up to 3.3kW and discharges at up to 3.6kW. HV stacks can do more, about 2.2kW per pack per GivEnergy's HV inverter manual.
See the dedicated batteries page for the full LV/HV breakdown, RS485 dip-switch addressing (Master 0,0,0,0 ; Slaves 1,0,0,0…), and operating temperatures.
GivEnergy Gen 3 Hybrid questions
Need help with a Gen 3?
We don't recommend GivEnergy for new systems. We still support and supply parts for existing ones. Tell us your model (3.6, 5.0, 8.0 or 10.0), your batteries, what the system is doing and what you have tried.
- Independent — GivEnergy Ltd is in administration
- Engineer recommendations — no marketing fluff
- Free remote diagnostic on any existing Gen 3 install
GivEnergy problems? Remote fixes: no fix, no fee.
I’ve worked on hundreds of GivEnergy systems and know the kit inside out. If yours is playing up, my promise is simple — no fix, no fee: just £125 if we fix it, free if we don’t.
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