Very very helpfuland so quick. Made sure that a non expert like myself understood what the problem was and how to resolve it.
Independent solar system design — before you commit
- From £245 remote · aerial imagery + PVGIS yield model
- Panel count correct in 96% of cases · on-site formalisation optional
- No installer commissions · the spec is yours to tender to any installer
A written design report you can read, understand, and hand to any installer for a like-for-like quote.
Book a free scoping callSTS were incredibly responsive and helpful In diagnosing an issue with my GivEnergy inverter. Although distance meant it was impractical for me to use them to fully solve the issue, I’m grateful for the help and detail they provided. Don is a real professional gent and a hero in my eyes.
Ron was extremely helpful and tried his best to repair/reset our GivEnergy inverter remotely. In the event he was unsuccessful but he couldn’t have been more helpful. If you have problems with a GivEnergy system please contact him. Highly recommended
This company are a rare gem, I had a very unusual problem following a failed firmware upgrade on my GivEnergy kit. I then found out GivEnergy were in administration and had dismissed all their support staff! None of the usual fixes to try and restore my inverter comms would work, and I looked everywhere, forums, GivEnergy youtube support videos - even AI couldn't figure it out. My installer was talking about huge sums for system replacements, and being vague / evasive about if they'd even install replacement GivEnergy inverter. Enter Solar Tech Support, reassuring and knowledgeable from the very start, I've learnt loads about my solar system though the friendly chat while my engineer worked as he diagnosed the problem and figured out a fix procedure that I've not found anywhere else - amazing. If you need solar system repairs - especially if you like me have been left high and dry by GivEnergy, I cannot recommend this company enough. Give them a call.
I can’t praise this firm enough. After hearing my solar panels rattling in very windy conditions, I contacted Solar Tech (as my installers no longer trade). Ronald was fantastic at explaining what he thought the issue was likely to be. Communication was great throughout keeping me fully updated. The team worked really hard on the day to carry out the necessary work. I can now sleep soundly at night without worrying about the solar panels on my roof. I would thoroughly recommend this firm. Thank you for sorting the problem out.
I reached on behalf of a friend, who had lost control of their battery following a storm. A couple giv energy “dealers” had attempted and said different fixes. None worked. Solar tech support solved it remotely on the first attempt almost instantly. Genuinely a 10/10 service.
Pricing — two stages
Aerial imagery + PVGIS yield model + written spec. Panel count correct in 96% of cases. Usually enough on its own.
Additional. Recommended for complex roofs, heavy shading, or where you want a fully signed-off spec before tendering.
Once installer quotes come in, we screen each one against the spec and check pricing against trade. Per quote reviewed.
When the installer designs and quotes the same job, the design follows the margin. An independent design follows the roof. You learn what the system should be before anyone tries to sell it to you.
Three installers quoting from scratch produce three incomparable proposals. Three installers quoting from the same written spec produce three directly-comparable prices. You stop comparing systems and start comparing installers.
Most common under-specs we see: missing optimisers on a shaded roof, undersized inverter on a south-facing array, no DNO-correct export limit, monitoring left as an optional add-on, panel count rounded down to hit a price-point.
Optimisers on a roof that doesn't need them, a battery that's twice the size your usage warrants, an inverter rated 50% higher than the array will ever deliver, premium panels chosen for brand rather than performance per pound.
You walk into the sales call with a written spec, a yield model, and a list of equipment SKUs to check. Installers respond differently to a customer who quotes DC/AC ratios. Sales tactics get a lot less effective when you know the technical landscape.
Whichever installer you choose, our independent design becomes the spec you measure them against. If commissioning data, monitoring readings, or on-site work diverges from what they signed up to, you have written evidence to push back with.
How it works — 6 steps
You tell us postcode, roof shape if you know it, what you're trying to achieve (bill cut, EV charging, off-grid, FIT-replacement, etc.). 15 minutes by phone or video. We confirm whether a remote design is enough or you should plan for the on-site formalisation too.
We pull high-resolution aerial imagery (Bluesky, Google, Aurora-equivalent) plus LiDAR-derived 3D model of your roof. Identify panel positions, vents, obstructions, shading sources. Mark up an annotated layout.
PVGIS yield model under your actual roof tilt + azimuth + shading profile. From the yield + your consumption pattern, we size the inverter (1.15–1.30:1 DC/AC ratio typically), pick the optimiser / microinverter strategy, and size the battery if relevant.
Single PDF — typically 8–12 pages — with: scoping summary, layout, yield, sizing logic, recommended SKUs, ROI under realistic Octopus / SEG export rates, and the tendering spec sheet you give to installers.
If the roof is complex or you want a fully signed-off spec, we visit, formalise the panel count, verify mounting access, and update the spec. Roughly 4% of remote designs change materially after a site visit; the rest just get confirmed.
You send the spec to three (or more) installers. After install, our post-install snag inspection compares what was actually fitted against the spec we wrote. Catches non-compliances while they're still the installer's problem.
Independent system design — frequently asked questions
Get an independent solar system design
Tell us your postcode, roughly what you want from a solar system, and any quotes you've received so far. We confirm scope and pricing within one business day. No installer commissions; the design is yours to use however you like.
- Free 15-min scoping call — no commitment
- Written design report within 5 working days of payment
- No installer commissions — the spec is yours to tender to anyone
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Got a solar fault or need a quick answer? Drop us a message — we usually reply within a few minutes. Mon–Fri, 9am–7pm.