Start with a remote diagnostic. We review your system data and identify the fault — then advise on the best next step. No callout charge, no obligation to proceed.
Book your free remote diagnosticView pricingSTS were incredibly responsive and helpful In diagnosing an issue with my GivEnergy inverter. Although distance meant it was impractical for me to use them to fully solve the issue, I’m grateful for the help and detail they provided. Don is a real professional gent and a hero in my eyes.
Ron responded very promptly regarding my GivEnergy battery issue, his knowledgeable diagnosis was spot on and resolved the issue on first attempt. Would recommend to any and all.
Ron diagnosed the problem remotely - efficiently and order the part identified as the fault - this part came directly from to me and Ron visited within a few days and within the hour corrected the problem and since everything has been excellent -highly recommended - very pleasant manner and lovely to work with . Ivor Morris.
I had a red status light on my GivEnergy battery pack and Ron at Solar Tech Support was a great help resolving the problem. He was able to do a remote diagnosis of the invertor BMS firmware and hardware and gave very quick practical and professional support. Thanks Rob
My GivEnergy solar and battery system is failing intermittently, GivEnergy is in administration and so is my installer, so it was a relief to get Ron’s expert advice.
Ron took me through a diagnostic to confirm my GivEnergy Inverter had a fault. A common one as it turns out with the AC Inverter. As GivEnergy is defunct there is no immediate fix, aside from sourcing 2nd hand replacement. It may be that a fix becomes available over the summer which would make a lot of GivEnergy customers happy (Again)
Fault identified in 30 minutes. Written report, settings validation, clear next steps. No call-out charge.
On-site diagnosis and repair for all fault types. Cost confirmed before work begins. Most repairs £295–£599.
Same-day response for urgent faults, system failures, and safety-critical alarms. Call before noon.
On-site inspection of panels, cabling, inverter, and battery. Electrical safety checks, settings audit, and written maintenance report. All brands.
For systems with multiple or cascading faults — where a single repair isn't the right approach. Full diagnostic, prioritised fault resolution, recovery plan.
Pre- or post-purchase inspection report. Suitable for solicitors, surveyors, and buyers of properties with an existing solar or battery installation.
An independent engineer's report to support a manufacturer or installer warranty claim. Evidence-based, clearly written, accepted by most manufacturers.
Transfer monitoring access from a previous owner or installer to your own account. All brands supported. Common after house purchases and installer closures.
Full remote health check — generation performance analysis, battery health, settings audit, firmware review, and monitoring verification. Written report with priority actions within 24 hours.
G98 notification and G99 approval paperwork support. For new installations, system upgrades, and cases where the original application was filed incorrectly. From £75.
Independent inspection after your installer has left. We check physical quality, settings, documentation, and cosmetic finish — then give you a written snagging report. From £195.
Technical overflow for active installers dealing with a complex fault or needing a reliable aftercare partner. Engineer-to-engineer. From £95.
End-of-life or failed inverter? We supply and fit replacement inverters for all major brands — diagnosis, sourcing, install, and commissioning in one service. From £995.
Independent solar design before you commit to an installer — aerial-imagery layout, PVGIS yield model, and a written spec you can tender to any installer. From £245.
Written review of an installer's solar quote — equipment SKUs verified, ROI sanity-checked, pricing benchmarked against trade. Red flags identified before you sign. From £95 per quote.
Re-roofing or roof repairs? We remove, store, and reinstall your solar system, then recommission it against a pre-removal baseline. Roofer coordination included. From £1,495.
Permanent end-of-life removal — DNO de-registration, panel removal, FIT/SEG paperwork, and WEEE recycling with a completion certificate. From £995.
Independent operations and maintenance for commercial solar PV. Annual inspection from £10/kWp/annum, real-time fault monitoring, emergency repair, system takeover, and independent audits.
Use the fault finder to describe your symptoms and get pointed to the right starting point — whether that's a remote diagnostic, a specific problem page, or an emergency callout.
Solar fault finderTell us what you're seeing — fault codes, lights, what the system is doing. We'll review it and come back with the right service and a proposed time.
Book a diagnostic or repairDescribe what’s happening and we’ll point you to the right starting point — or just book a remote diagnostic and we’ll work it out together.
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