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Know your protection · New owner

Solar warranty check for new owners

Good news: most UK solar warranties transfer to you when you buy a house with solar. The catch: you need to notify the manufacturer and register the equipment in your name to activate coverage. Here's what you need to know.

Most warranties automatically transfer to new owners Panels, inverter, and battery covered separately Some require re-registration within 30 days of sale

After this guide, you'll know:

What warranties come with your solar system
Which warranties transfer when you buy the house
How to register and claim warranty coverage
What to do if the installer has gone bust
How long different brands cover their equipment
Book a health check

What warranties does a solar system have?

A complete solar installation includes warranties from multiple sources. Understanding what covers what helps you know what protection you have.

Solar Panels

Most panels come with dual warranties: Product warranty (10–12 years) covers manufacturing defects, workmanship, and materials. Performance warranty (25 years) guarantees the panels retain 80%+ of their rated output. Performance degradation of 5–10% over 25 years is normal and covered.

Inverter

The inverter is the most common component to fail (though failures are still rare). Standard warranty is 5–12 years depending on brand and covers manufacturing defects. Some brands like SolarEdge offer extended 25-year options. Inverters are "working parts" of the system; failure rates are higher than panels but still low in the first 5 years.

Battery

If your system has a battery, it typically comes with 5–10 years standard warranty covering manufacturing defects and capacity degradation (retains 80% capacity). Modern lithium batteries are designed for 10,000–20,000 charge cycles (10–20 years), but degradation accelerates beyond that. Capacity fade (100% → 95% → 90% over several years) is normal.

Installation Workmanship

The installer typically provides 1–5 years workmanship warranty from installation, covering labour for repairs due to poor workmanship. This usually does NOT transfer if the installer has gone bust. If the original installer is still trading, you can sometimes request they assign the workmanship warranty to you. This is the warranty most affected by installer insolvency.

Warranty responsibility order

If something fails, here's the order of responsibility:

1. Manufacturer: Equipment defect (inverter, battery, panels)
2. Installer: Poor workmanship (electrical, mounting, commissioning)
3. You: Accidental damage, misuse, modification

Most failures in the first 5 years are manufacturer defects (warranty covered) or workmanship issues. Misuse is rare.

Do warranties transfer when you buy a house?

The short answer: most manufacturer warranties do transfer. The catch: workmanship warranties and extended warranties depend on the contract.

Manufacturer Warranties (TRANSFER)

Panels, inverters, and batteries are owned by the manufacturer until they fail. The warranty is tied to the equipment serial number, not the person who owns the house. When you become the new property owner, you also become the new owner of these devices and can claim warranty. UK consumer rights law recognizes you now own the equipment and have the right to protection. Most manufacturers accept ownership transfers easily.

Example: If a SolarEdge inverter has 10 years warranty from 2022 installation and you buy the house in 2025, you have 7 years remaining.

Workmanship Warranties (USUALLY DON'T TRANSFER)

The installer's workmanship warranty is typically tied to the original buyer. If the installer has gone bust, this warranty becomes void. However, you may be able to get a new workmanship certificate from a qualified electrician or independent solar inspection that assesses the installation. This isn't the original warranty, but it gives future coverage.

Extended Warranties (CASE BY CASE)

If the previous owner purchased an extended warranty from the manufacturer, it may or may not transfer depending on contract terms. Ask the previous owner about extended warranties. If they have one, contact the manufacturer with proof of property purchase to request transfer. Some manufacturers allow it; others require a new payment.

MCS Certificate as Proof

Your MCS certificate (Microgeneration Certification Scheme) is an independent verification that the system was installed correctly by an accredited installer. This certificate is site-specific and stays with the property (not the person). You can use this as proof of warranty eligibility when contacting manufacturers. Find your certificate at mcscertified.com using your postcode. It shows the installation date, inverter/battery model, and installer details.

How to check your warranty coverage: 5 steps

1

Find the inverter and battery serial numbers

The inverter is typically mounted in a garage, loft, outbuilding, or external wall. The battery (if present) is usually nearby. Look for a label on each unit showing the model and serial number. Note these down.

Example: GE-AC-SP5000-XXXXXX (GivEnergy), SNK2K5E-XXX (Sunsynk)

2

Register the serial numbers on the manufacturer's portal

Most manufacturers have homeowner registration portals where you can register your equipment as the new owner. This activates your warranty. Visit the manufacturer's official website and look for "Product Registration" or "Warranty Claim" sections. You'll typically need:

Serial number
Model number
Installation date (from paperwork or label)
Your contact details
3

Check the installation date carefully

Warranty periods are measured from the installation date, not the manufacture date. These are often different by several months. Where to find it:

MCS certificate (mcscertified.com + your postcode)
Paperwork from the previous owner
Label on the inverter
Ask the previous owner

Example: If installed 15 Jan 2021 with 10-year warranty, it expires 15 Jan 2031.

4

Contact the inverter manufacturer with proof of property purchase

Email or call the manufacturer with: equipment serial number, installation date, proof of property purchase (completion document, council tax bill, etc.), and your contact details and address. Ask for confirmation that the warranty transfers to you, the warranty end date, and any required documentation. Most manufacturers respond within 5–10 working days. Keep their response as proof for future claims.

5

Request the workmanship warranty from the previous owner

Ask the previous owner for the installer's workmanship warranty certificate (if they have it). This is usually a separate document from the manufacturer warranties. If the installer is still trading, you may be able to request they transfer it to your name. If the installer has gone bust, this warranty is void, but you can still claim manufacturer coverage for equipment faults.

Timeline

Week 1: Get serial numbers, find MCS certificate
Week 2: Email manufacturers with proof of purchase
Week 3: Receive warranty confirmation
Ongoing: Keep confirmations on file for future reference

Common warranty issues for new owners

Installer has gone bust

The installer may have registered the equipment with the manufacturer initially, but workmanship warranty is now void. The manufacturer warranty (on inverter, battery, panels) is still valid. Contact the manufacturer directly with the serial number. They have their own records and can confirm warranty status independently.

Warranty registered to the previous owner

The previous owner may have registered the warranty in their personal name, locking you out of direct access. Contact the manufacturer with proof of property purchase. Most manufacturers will re-register ownership to you without needing the previous owner's involvement. Emphasize that you're now the property and equipment owner.

System is outside the warranty period

If the system is 5+ years old and the manufacturer warranty has expired, you have no manufacturer coverage for equipment faults. Check if the manufacturer offers extended warranty plans (some do, for a fee). Alternatively, consider getting a system health check from a qualified technician to assess condition.

Most systems last 20–25+ years, but replacement costs can be £500–£3000+ for an inverter or battery if not covered by warranty.

No MCS certificate or installation documents

Without installation documentation, warranty proof may be harder to establish. The MCS certificate is site-specific and publicly searchable. Go to mcscertified.com and search by your postcode—most residential installs from 2012 onwards are listed. Use this as your primary document. If not listed, contact the manufacturer with just the serial number and installation date (visible on the inverter label).

If warranty transfer is refused

This is rare, but some manufacturers may initially claim the warranty doesn't transfer. In the UK, consumer rights law (Consumer Rights Act 2015) recognizes that you now own the equipment and are entitled to protection. If refused, politely escalate to the manufacturer's manager and cite your ownership of the property and equipment. Most will relent. Warranty claim support services can also advise on next steps if you hit a wall.

Brand warranty periods at a glance

Here's a quick reference for the most common brands in UK homes. These are standard warranties; extended plans may be available.

GivEnergy

Inverter: 10 years standard (extendable to 12)
Battery: 10 years standard (extendable to 12)

UK-based. Strong support for new owners. Warranty transfer is straightforward.

Sunsynk

Inverter: 5 years standard
Battery: Varies (typically 5–10 years depending on chemistry)

Chinese manufacturer. Warranty transfer possible but may require original documentation.

SolarEdge

Inverter: 12 years standard (extendable to 25)
Optimizers: 25 years

Premium brand. Excellent warranty terms. Transfer is easy with proof of ownership.

Growatt

Inverter: 5 years standard (extendable to 10 via MMA plan)
Battery: Varies by model (typically 5–10 years)

Chinese manufacturer. Extended warranty available for a fee. Transfer requires registration.

Solis

Inverter: 5 years standard (extendable to 10)
Battery: Typically 5–10 years

Growing UK presence. Warranty transfer straightforward with serial number and proof of purchase.

Enphase

Microinverter: 25 years (industry-leading)
Battery: 12 years

US-based. Premium microinverter systems. Best-in-class warranty terms.

When to call a professional

Some warranty issues require professional assessment or intervention. Here's when to seek expert help (YMYL compliance).

Equipment has failed and you need to claim warranty

If your inverter, battery, or panels have stopped working, contact the manufacturer first. If they confirm warranty covers the failure, they may arrange repair or replacement. If the manufacturer denies the claim, warranty claim support services can review the decision and advise your options.

System is 5+ years old and warranty expires soon

Consider booking an independent solar inspection to assess the system's condition and identify any issues before warranty expires. This costs £145–£300 but can save thousands if hidden problems are caught early.

You can't find documentation or manufacturer contact details

If you can't locate the MCS certificate or manufacturer details, a qualified installer can identify the equipment and help you establish warranty status. They have databases of installer records and can often locate missing documentation.

Manufacturer warranty transfer is refused or disputed

If a manufacturer refuses to transfer warranty despite your proof of ownership, consumer rights law is on your side. A solicitor or consumer rights service can send a formal letter escalating the claim. Many manufacturers relent when faced with legal action.

Frequently asked questions

The manufacturer warranties on the inverter, battery, and panels still apply and transfer to you. However, the workmanship warranty from the installer (usually 1–5 years) becomes void if the installer has ceased trading. You'll still have manufacturer coverage for equipment faults, which is the most important part. If a failure is due to poor workmanship (rare after the first few years), you'd need to hire a qualified electrician to investigate and repair at your own cost.

If the inverter has failed due to a manufacturing defect (not user damage or misuse), the manufacturer is responsible under their product warranty. Most inverter warranties are 5–12 years, so a 3-year-old failure should be covered. Contact the manufacturer with your serial number and proof of ownership to claim. They may offer a replacement or repair at no cost. If the failure is due to installation or workmanship issues, and the installer is still trading, they may be responsible. If the installer has gone bust, you'll likely need to hire an independent electrician to investigate and repair at your own cost.

Some manufacturers offer extended warranty plans that you can purchase even after initial ownership transfer. For example, GivEnergy, Growatt, Solis, and others offer plans that extend from 10 to 12 years, or 5 to 10 years, for a fee of £200–£795. However, you typically cannot extend after the initial warranty period has expired. Contact your equipment's manufacturer to ask about extended warranty options. They'll require proof that the system is in good working condition.

Most manufacturers require the equipment serial number, proof of installation (MCS certificate or invoice with installation date), and proof of your new ownership (property purchase receipt, council tax bill, mortgage statement, or utility bill in your name). Some manufacturers accept just the serial number and proof of ownership. Requirements vary by brand. Contact your specific manufacturer to ask what they need. Keep the serial numbers and installation date from your MCS certificate handy—this is usually sufficient.

Warranty check

Unsure whether your inherited system is still under warranty?

A solar health check identifies your equipment, confirms warranty coverage, checks registration status, and tells you exactly what you're entitled to claim — before you spend anything on repairs.

Identifies warranty coverage for all major brands
Written report — suitable for insurance and disputes
Remote from £75 · On-site inspection from £295

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