Remote review · written report within 48 hours · suitable for disputes, insurers, solicitors.
Book inspection — from £145Tell us what you're concerned about. We work entirely from evidence — no installer or manufacturer ties.
Brilliant support to get my solar battery working again. I didn’t expect help on a Saturday but Ron answered the phone, listened and sent me the information I needed to get it going, answered questions etc. A brilliant service I’d happily recommend.
Ron was brilliant. He really tried to help. He spent hours trying to fix our GivEnergy AIO and ultimately it became apparent that it needed parts to fix the BMS management system. As there appears to be no replacement parts available on the market, he gave excellent advice on what options are now available to move forward. He is incredibly helpful and knowledgeable.
Called back within a day and gave good advice.
Ron was extremely helpful and tried his best to repair/reset our GivEnergy inverter remotely. In the event he was unsuccessful but he couldn’t have been more helpful. If you have problems with a GivEnergy system please contact him. Highly recommended
Big thanks to Ron. He was incredibly patient and helpful over the phone, taking the time to walk myself and the installer through every troubleshooting step. Through lots of testing he figured out the issue was definitely a hardware issue, which allows us to consider our next steps. Support fees are clear and they operate a “no fix no fee” policy. It is rare to find that kind of honesty combined with dedicated phone support nowadays. I highly recommend Ron, if you need help with your solar system don’t hesitate to give him a call.
A superb service from Ron who went beyond the normal service received from other Tech support companies. I live abroad and was badly let down when my givenergy system failed (and the company went bankrupt) and the local supplier ran away from the problem. Ron sorted the problem and even accessed specialist coding for the inverter that would not be available for suppliers. Ron also ran a full diagnostic to insure that all was in good working order afterwards. Without Rons support and patient assistance I doubt I would ever have got the system back up and running. Well done and thankyou and you have a customer for the future.
Brilliant support to get my solar battery working again. I didn’t expect help on a Saturday but Ron answered the phone, listened and sent me the information I needed to get it going, answered questions etc. A brilliant service I’d happily recommend.
Ron was brilliant. He really tried to help. He spent hours trying to fix our GivEnergy AIO and ultimately it became apparent that it needed parts to fix the BMS management system. As there appears to be no replacement parts available on the market, he gave excellent advice on what options are now available to move forward. He is incredibly helpful and knowledgeable.
Called back within a day and gave good advice.
Ron was extremely helpful and tried his best to repair/reset our GivEnergy inverter remotely. In the event he was unsuccessful but he couldn’t have been more helpful. If you have problems with a GivEnergy system please contact him. Highly recommended
Big thanks to Ron. He was incredibly patient and helpful over the phone, taking the time to walk myself and the installer through every troubleshooting step. Through lots of testing he figured out the issue was definitely a hardware issue, which allows us to consider our next steps. Support fees are clear and they operate a “no fix no fee” policy. It is rare to find that kind of honesty combined with dedicated phone support nowadays. I highly recommend Ron, if you need help with your solar system don’t hesitate to give him a call.
A superb service from Ron who went beyond the normal service received from other Tech support companies. I live abroad and was badly let down when my givenergy system failed (and the company went bankrupt) and the local supplier ran away from the problem. Ron sorted the problem and even accessed specialist coding for the inverter that would not be available for suppliers. Ron also ran a full diagnostic to insure that all was in good working order afterwards. Without Rons support and patient assistance I doubt I would ever have got the system back up and running. Well done and thankyou and you have a customer for the future.
Remote and on-site options cover different areas.
12+ months of generation and export data benchmarked against expected output for your system size and location.
Export limits, CT clamp settings, charge schedules, tariff alignment, and firmware version reviewed.
Charge and discharge patterns, depth of discharge, BMS events, and estimated remaining capacity.
Findings, evidence, and recommendations. Suitable for solicitors, insurers, and dispute resolution. Delivered within 48 hours.
Full performance, configuration, and battery review included as standard.
Panel condition, mounting, shading, and any visible physical defects documented.
DC and AC wiring, isolators, safety labelling, and electrical installation standards observed and documented.
Includes photographic evidence of physical observations alongside data analysis. Stronger evidence for disputes.
Is the solar system actually worth what's being added to the property price? Remote inspection gives you an independent answer before you exchange.
Was it installed correctly? Is it producing what it should? Independent evidence for solicitors, RECC, or dispute resolution services.
Independent documentation of what the system was producing before a claim event, and any evidence of damage or underperformance.
Was your system commissioned correctly? Many installations have settings errors, misconfigured export limits, or CT clamp reversals that cost money quietly.
Select remote or on-site. Share read-only monitoring access and confirm the system details (brand, model, installation date). For on-site, we confirm a site visit date.
We review your data, configuration, and — for on-site — the physical installation. We document findings independently with no obligation to any manufacturer or installer narrative.
Independent written report covering all findings, evidence, and recommendations. Suitable for solicitors, insurers, or your own records.
If you want to discuss the report or understand specific findings, a follow-up call is available at no extra cost. We can also provide a separate remediation quote if faults are found.
Remote at £145 or on-site at £295. You'll receive a written independent report covering system condition, generation performance, battery health, documentation status, and recommended actions. No obligation to proceed to any further work.
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