Remote review · written report within 48 hours · suitable for disputes, insurers, solicitors.
Book inspection — £145Tell us what you're concerned about. We work entirely from evidence — no installer or manufacturer ties.
After recently changing my fuse board the ct clamp broke, this meant my inverter was not communicating properly with my GivEnergy system. After several people letting me down, finally got put in touch with Ron. He came out within 24hours & resolved the fault within an hour, no fuse just got on with it. Work was tidy & arrived when he said he would. Ron followed up a few days later to confirm all was still good, great service from all involved.
A really big thank you to Ron and his team, he has vast amounts of knowledge and got my system back up and running, also good to get on with. I was absolutely lost as to know what to do, no help from installer and somehow came across Ron and am I glad I did. I would definitely definitely recommend him to anyone who has faults with there solar system, any make I would say. Thanks again Ron a pleasure meeting you.
I had a red status light on my GivEnergy battery pack and Ron at Solar Tech Support was a great help resolving the problem. He was able to do a remote diagnosis of the invertor BMS firmware and hardware and gave very quick practical and professional support. Thanks Rob
I've spoken to Ron a couple of times with issues with my Givenergy installation. Such a friendly knowledge guy very highly recommended. Thank you very much for resolving my issues
Super support. Delighted I found them. System battery was down for quite a while and no one would try to fix it as GivEnergy out of business. A few hours later and I’m up and running again. Brilliant service!!! Highly recommend them.
I can’t praise this firm enough. After hearing my solar panels rattling in very windy conditions, I contacted Solar Tech (as my installers no longer trade). Ronald was fantastic at explaining what he thought the issue was likely to be. Communication was great throughout keeping me fully updated. The team worked really hard on the day to carry out the necessary work. I can now sleep soundly at night without worrying about the solar panels on my roof. I would thoroughly recommend this firm. Thank you for sorting the problem out.
Remote and on-site options cover different areas.
12+ months of generation and export data benchmarked against expected output for your system size and location.
Export limits, CT clamp settings, charge schedules, tariff alignment, and firmware version reviewed.
Charge and discharge patterns, depth of discharge, BMS events, and estimated remaining capacity.
Findings, evidence, and recommendations. Suitable for solicitors, insurers, and dispute resolution. Delivered within 48 hours.
Full performance, configuration, and battery review included as standard.
Panel condition, mounting, shading, and any visible physical defects documented.
DC and AC wiring, isolators, safety labelling, and electrical installation standards observed and documented.
Includes photographic evidence of physical observations alongside data analysis. Stronger evidence for disputes.
Is the solar system actually worth what's being added to the property price? Remote inspection gives you an independent answer before you exchange.
Was it installed correctly? Is it producing what it should? Independent evidence for solicitors, RECC, or dispute resolution services.
Independent documentation of what the system was producing before a claim event, and any evidence of damage or underperformance.
Was your system commissioned correctly? Many installations have settings errors, misconfigured export limits, or CT clamp reversals that cost money quietly.
Select remote or on-site. Share read-only monitoring access and confirm the system details (brand, model, installation date). For on-site, we confirm a site visit date.
We review your data, configuration, and — for on-site — the physical installation. We document findings independently with no obligation to any manufacturer or installer narrative.
Independent written report covering all findings, evidence, and recommendations. Suitable for solicitors, insurers, or your own records.
If you want to discuss the report or understand specific findings, a follow-up call is available at no extra cost. We can also provide a separate remediation quote if faults are found.
Remote at £145 or on-site from £295. You'll receive a written independent report covering system condition, generation performance, battery health, documentation status, and recommended actions. No obligation to proceed to any further work.
Due to unprecedented demand we’re currently only carrying out on-site work in Yorkshire, and replies are taking up to 7 days. Remote diagnostics continue for the whole UK as normal.
Every message is read and answered, so please don’t send it twice; that only slows the queue.
We use cookies to measure traffic and ads, sharing limited hashed data with Meta and Google. Decline keeps only essential cookies. Privacy policy