Solis common problems & faults

Absolutely brilliant service. Our GivEnergy battery stopped working for no obvious reason. The manufacturers have gone in administration so no aftercare is available. Our installer could not diagnose the problem and gave up. We were at our wits end. A web search came up with Solar Tech Support. In truth, the reviews almost seemed to good to be true. But Ron diagnosed the problem within the hour and fixed it remotely the same day. He explained everything clearly and thoroughly and has offered solutions to other issues we had too. I honestly cannot recommend Ron highly enough. An absolute godsend in the mess that GivEnergy have left behind in their demise. Thank you again for all your help!

Excellent knowledgeable company which sorted out my Givenergy issues that no one else could sort! Initial remote diagnosis into what unit(s) where faulty which enabled me to confidently source and buy a replacement at a good price and on so doing Solar Tech then got my system up and running remotely within an hour or two. A1 service!

When my GivEnergy system had an issue, I was completely left without support and had honestly lost all hope. Thankfully, I searched online and found Ron, which completely turned things around. After sending him a message, he responded incredibly fast and called me to assure me that he would get the problem fixed. I really admire his dedicated, supportive nature and his determination to find a solution. With this kind of outstanding attitude and customer service, he has absolutely secured a future customer in me.

Brilliant support to get my solar battery working again. I didn’t expect help on a Saturday but Ron answered the phone, listened and sent me the information I needed to get it going, answered questions etc. A brilliant service I’d happily recommend.

Ron was extremely helpful and tried his best to repair/reset our GivEnergy inverter remotely. In the event he was unsuccessful but he couldn’t have been more helpful. If you have problems with a GivEnergy system please contact him. Highly recommended

Contacted Solar Tech Support in desperation. After explaining the issues I had with my system a diagnosis was made and a solution proposed. Fantastic service, even contacted a manufacturer to arrange replacement parts for me. Great communications, explained all they were doing and what I had to do, clearly and precisly. Followed up to confirm all was ok. Excellent service.

Absolutely brilliant service. Our GivEnergy battery stopped working for no obvious reason. The manufacturers have gone in administration so no aftercare is available. Our installer could not diagnose the problem and gave up. We were at our wits end. A web search came up with Solar Tech Support. In truth, the reviews almost seemed to good to be true. But Ron diagnosed the problem within the hour and fixed it remotely the same day. He explained everything clearly and thoroughly and has offered solutions to other issues we had too. I honestly cannot recommend Ron highly enough. An absolute godsend in the mess that GivEnergy have left behind in their demise. Thank you again for all your help!

Excellent knowledgeable company which sorted out my Givenergy issues that no one else could sort! Initial remote diagnosis into what unit(s) where faulty which enabled me to confidently source and buy a replacement at a good price and on so doing Solar Tech then got my system up and running remotely within an hour or two. A1 service!

When my GivEnergy system had an issue, I was completely left without support and had honestly lost all hope. Thankfully, I searched online and found Ron, which completely turned things around. After sending him a message, he responded incredibly fast and called me to assure me that he would get the problem fixed. I really admire his dedicated, supportive nature and his determination to find a solution. With this kind of outstanding attitude and customer service, he has absolutely secured a future customer in me.

Brilliant support to get my solar battery working again. I didn’t expect help on a Saturday but Ron answered the phone, listened and sent me the information I needed to get it going, answered questions etc. A brilliant service I’d happily recommend.

Ron was extremely helpful and tried his best to repair/reset our GivEnergy inverter remotely. In the event he was unsuccessful but he couldn’t have been more helpful. If you have problems with a GivEnergy system please contact him. Highly recommended

Contacted Solar Tech Support in desperation. After explaining the issues I had with my system a diagnosis was made and a solution proposed. Fantastic service, even contacted a manufacturer to arrange replacement parts for me. Great communications, explained all they were doing and what I had to do, clearly and precisly. Followed up to confirm all was ok. Excellent service.