My 3-year old GivEnergy Solar/Inverter/Batteries installation went down with all generated electricity going to the grid and absolutely no help available from the Administrators! Thankfully, I found Solar Tech Support and Ron, who used to be a GivEnergy installer. His knowledge and ability are phenomenal and he sorted everything out remotely. I cannot recommend him more highly and a really pleasant guy to deal with! Very many thanks Ron!!
Got a solar quote? Run it past us first.
- £95 per quote · written report within 3 working days
- Average 8–15% over-price or unnecessary spec identified in quotes we screen
- Independent — no installer referral commissions, no recommended-list bias
Plain-English written report covering everything the salesperson glossed over.
Send us your quoteHad a problem with my GivEnergy battery which had decided to charge and discharge to a very limited extent. From AI, felt that the problem was probably a calibration issue on the Battery Management System, but which I could not fix myself. So contacted Solar Tech Support, and Ron was brilliant in being able to identify, confirm and fix the issue remotely and very speedily. Thoroughly recommend this outfit
After GivEnergy went into liquidation, just my luck, my battery started playing up (internal board crashed). Contacted my installer - not interested! Found Solar tech support on a Google search. Sooo glad I found this company! Ron is extremely helpful and has plenty of experience. He soon confirmed what the fault was, and helped me to get my system up and running again. Now moved my GivEnergy account to Solar tech support, and will definitely use again if I have more issues. Unusual to find such a helpful company in these times, no morons reading scripts, just direct contact with the engineer.
Great experience with STS great communication from Ron, very helpful and knowledgable. Installed me a second Givenergy battery to help take the strain off my original 9.5 that needs refurb due to a weak cell. They secured me an 8.2 arranged install. Levi arrived the whole install was done within 1.5 hours - great tidy job. Worked with me to alter my setup to allow easy removal of my 9.5 when i can get it away for refurb - very happy with their service and its reassuring to know there is a company out there that can help look after my givenergy system
Contacted Ron with a problem and he sorted it out quickly with no problems at all. Very knowledgeable on anything solar/ batteries. I would recommend him to anyone
Called spoke to Ron. Was very informative and more importantly listen to the issues regarding my system. Was very professional and tackled the problem and had my system back on it's way. Thank you once again Ron
Quote review pricing
One installer quote, full written screen + trade-pricing benchmark. Best when you've been pitched by one firm and want a second opinion before committing.
2–3 quotes side-by-side with a written analysis — equipment differences, pricing benchmarks, and a clear recommendation on which is technically strongest. Best value if you've done your tendering.
If you haven't tendered yet, an independent design (£245) turns three quotes into a directly-comparable like-for-like — making the sense check much sharper.
Models that quietly assume you'll buy an EV and a heat pump, doubling your electricity demand in the ROI calculation. We cross-check the savings figure against the kWh number on your actual annual electricity bill.
Quotes that model your exported solar at 20–30p/kWh because that's the headline of one tariff. Real-world SEG export is typically 8–15p depending on tariff and contract length. The savings claim should reflect the rate you'll actually receive.
A quote that says "premium 450W panel" or "GivEnergy hybrid inverter" with no model number is a quote that can be silently downgraded between contract and install. We flag every line item that doesn't name the specific component.
UK installs typically run a DC/AC ratio of 1.15–1.30:1. Quotes above 1.40 silently cap your output on sunny days; quotes at exactly 1:1 are leaving generation on the table. We check the maths.
Optimisers and microinverters are right for some roofs and wrong for others. Quotes that include optimisers on a south-facing unshaded roof are upselling. Quotes that skip optimisers on a partially-shaded array are under-spec. The reasoning should be in the quote.
Discounts that materialise only if you sign today, finance products with double-digit APRs hidden behind "monthly from £X" framing, rent-a-roof clauses that bury 20-year lease obligations in optional small print. We pull all of this into the report.
How it works — 5 steps
Email the installer quote PDF to us, along with a recent electricity bill (so we can pressure-test the ROI claim against your real usage) and a few sentences about what you're trying to achieve.
We call you back, walk through the quote at a high level, flag anything we can see immediately, and confirm whether the paid deep-dive is going to surface anything useful. No obligation — if the quote looks fair, we'll tell you on the call and let you go.
£95 for a single quote or £145 for multi-quote comparison. We go line-by-line through equipment SKUs, sizing logic, ROI claims, finance terms, and total pricing benchmarked against trade hardware costs.
Typically 3–5 pages per quote. Red-flag list with severity rating, equipment-spec verification, pricing comparison, ROI sanity check, finance/small-print summary, and recommended next-step questions for the installer. Delivered within 3 working days.
Free 10-minute follow-up call after you've read the report. If the report turns up enough that you want to renegotiate, you go back to the installer armed; if not, you proceed with confidence. Either way, your decision is now defensible.
Solar quote sense check — frequently asked questions
Send us your solar quote
Tell us a bit about the system, attach the quote (or paste the figures), and we'll come back within one business day to schedule the free 15-minute chat. No obligation to proceed with the paid sense check.
- Free 15-min initial chat — no commitment to the paid review
- Written report within 3 working days of paid sense check
- Independent — no installer referrals, no recommended-list kickbacks
We’re busier than ever. Thank you for your patience.
Due to unprecedented demand we’re currently only carrying out on-site work in Yorkshire, and replies are taking up to 7 days. Remote diagnostics continue for the whole UK as normal.
Every message is read and answered, so please don’t send it twice; that only slows the queue.
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Got a solar fault or need a quick answer? Drop us a message and we usually reply within a few minutes. Mon–Fri, 9am–7pm.