Contacted Solar Tech Support in desperation. After explaining the issues I had with my system a diagnosis was made and a solution proposed. Fantastic service, even contacted a manufacturer to arrange replacement parts for me. Great communications, explained all they were doing and what I had to do, clearly and precisly. Followed up to confirm all was ok. Excellent service.
GivEnergy has entered administration. Is it still in business — and what about your warranty?
- Sourced from Companies House + The Gazette
- Independent of GivEnergy — no commercial conflict
- Updated as new filings appear
STS is independent of all installers and all manufacturers. We can diagnose, repair, and configure GivEnergy systems whether or not your installer is still around and whether or not the cloud is up. No fix, no fee on remote.
Book a free remote diagnosticSolar Health Plan from £10/moSTS were incredibly responsive and helpful In diagnosing an issue with my GivEnergy inverter. Although distance meant it was impractical for me to use them to fully solve the issue, I’m grateful for the help and detail they provided. Don is a real professional gent and a hero in my eyes.
I’ve used Ron a couple of times regarding issues with my Givenergy inverter and batteries after Givenergy went bust. My system stopped working properly so it was a stressful time but Ron resolved the issues and got my system working properly again. He’s really helpful and knowledgeable and I wouldn’t hesitate to recommend him and to use him again if the need arose.
Massively massively recommended. We had a big battery array (49kW across three phases) put in four years ago. c £35k cost. It’s been a total nightmare for many reasons, not least 1. our installer being totally useless and unresponsive and 2. Givenergy, our battery supplier, going bust. Long story short it had never worked anywhere near properly despite countless hours on phones and emails; the best we’d achieved was one third of the batteries working. Rather than write it off, I asked a PM friend to try to source someone who could come on site and review and revive the system. He found Solar Tech Support and Ron. Ron assured us he was the man to get it going again. After so many years of pain, I was not convinced but, true to his word, five hours later it was up and running. Lovely chap, super knowledgeable with a support team to lean on who are also clearly super technical. I honestly didn’t think there was much chance of getting this array going ever again so was absolutely delighted when Ron and team pulled it off. Bravo!
I can’t praise this firm enough. After hearing my solar panels rattling in very windy conditions, I contacted Solar Tech (as my installers no longer trade). Ronald was fantastic at explaining what he thought the issue was likely to be. Communication was great throughout keeping me fully updated. The team worked really hard on the day to carry out the necessary work. I can now sleep soundly at night without worrying about the solar panels on my roof. I would thoroughly recommend this firm. Thank you for sorting the problem out.
Ron is a super star. Two months ago my GivEnergy battery failed a firmware upgrade leaving it a brick. My installer couldn't/wouldn't fix it. GivEnergy couldn't/wouldn't fix it. Then they went into administration and all hope was lost. A flurry of emails later and Ron had diagnosed the fault (failed USB flash drive, something I'd suspected) and talked me through resolving it. Two months of nothing resolved in about 3 hours. It's great to work with someone who pays attention to the details, knows that they're doing (not just following a script) and gets stuff sorted without a fuss or up-charging.
What is on the public record
Everything below about the GivEnergy administration is sourced from primary records — Companies House and The London Gazette — or from the administrator's own statement (published via ess-news and the ESA FAQ). Where the underlying source is industry coverage rather than a primary filing, we cite the article. Where the facts are uncertain, we say so.
GivEnergy Ltd entered Administration on 9 April 2026. The underlying court application was lodged on 7 April 2026. The insolvency was recorded in the London Gazette notice 5109664 (published 10 April 2026).
High Court of Justice, Business and Property Courts in Leeds. Case number CR-2026-LDS-000357. The court records are public; the Gazette notice records the order.
Christopher Brooksbank (IP number 9658), CB Business Recovery Ltd, Ground Floor Offices, Riverside Mills, Saddleworth Road, Elland, West Yorkshire, HX5 0RY. Day-to-day contact: Mark Barlow, 01422 485690, mark@cb-br.co.uk. Creditor enquiries: info@cb-br.co.uk.
GivEnergy Ltd, Companies House registration 11571089. Incorporated 17 September 2018. Registered office: Osprey House Brymbo Road, Lymedale Business Park, Newcastle, Staffordshire, ST5 9HX. Nature of business: battery storage and related renewable items.
This is administration, not liquidation. Per the administrator's statement (16 April 2026): "the Company has ceased to trade and all its employees have been made redundant. As a consequence no further goods or services should be provided to the Company." Hardware warranties will not be honoured by GivEnergy Ltd. GivEnergy Ltd support lines and the GivEnergy helpline have closed; an independent engineer can take over technical support.
The administrator has explicitly listed the entities NOT covered by his appointment: GivEnergy Group Ltd (parent, CH 14404895), GivEnergy Commercial Ltd, GivEnergy Australia PTY Ltd, Giveducation Ltd, GivEnergy Software Ltd (CH 14899764, runs the app + portal), GivEnergy Property Ltd, Satori Education Ltd.
Practical options if you own a GivEnergy system
GivEnergy has effectively gone bust as a manufacturer, and the administration is bad news for warranty enforcement — but it does not stop your system working. Here are the paths owners actually take, ordered roughly from "lowest cost / easiest" to "most drastic". Most owners will land in the first two rows.
If you are seeing GivEnergy problems or faults since the administration — or you just want a sanity check — we will diagnose it for free. No fix, no fee. We can connect over modbus without needing the GivEnergy portal at all, so this works even if your cloud access is lost.
Book a diagnosticDirect claims against GivEnergy Ltd will not succeed. Routes that may still work: installer workmanship cover, insurance-backed guarantee (IBG), Section 75 credit-card protection, MCS Consumer Code. Each route has its own evidence requirements.
Warranty routesIf your original installer has also ceased trading you are doubly orphaned. We help homeowners in this exact situation regularly: rebuilding documentation, recovering monitoring access, and providing ongoing independent support.
Installer-gone-bust hubFrom £10/month. An independent engineer monitoring your system, catching faults early, doing annual health checks, available for priority support. Particularly useful when manufacturer support is no longer available.
See the planEmail us with your situation and we will tell you straight whether anything needs doing now or whether you can simply ride this out. Free, no commitment.
Contact STSWhere the facts on this page come from
Every claim above can be verified against one of these public records. We update this page as new filings appear (administrator's Statement of Proposals was filed at Companies House in late May 2026).
Company profile, filing history, insolvency notices, registered charges. The authoritative record of the administered entity.
View on Companies HouseProfile of the separate entity that runs the app + portal. Active at the time of writing; check the Companies House profile for current status.
View on Companies HouseThe official Gazette notice — date of appointment, court case number, registered office, administrator contact. Published 10 April 2026.
View on The GazetteTrade-body guidance for owners. Includes the administrator's full statement and the GivEnergy Software paid-cloud plan (GivEnergy Premium, now live). Last updated 17 April 2026.
Read the ESA FAQFull text of the administrator's statement plus ESA guidance roundup. The most complete single source for the administration story.
Read on ess-newsPlain-English homeowner explainer published 17 April 2026. Covers what the products were, the financial backdrop, and the practical implications.
Read Spirit EnergyFrequently asked questions
Talk to an engineer who is independent of GivEnergy
Whether you need a fault diagnosed, a settings review, monitoring recovered, or just an honest second opinion — book a free remote diagnostic. We will tell you straight what (if anything) needs doing.
- Independent of GivEnergy — no commercial conflict
- Direct modbus diagnostic — no portal access required
- No fix, no fee — only pay if STS resolves your fault
GivEnergy problems? No fix, no fee.
I’ve worked on hundreds of GivEnergy systems and know the kit inside out. If yours is playing up, my promise is simple — no fix, no fee: just £75 if we fix it, free if we don’t.
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