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Documents · Sofar

Sofar datasheets, manuals & warranty documents

All the Sofar documentation you need in one place — datasheets, installation manuals, warranty terms, app guides, and wiring diagrams for HYD hybrid inverters and ME3000SP systems. Self-hosted and always current.
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Documents are useful for reference, but if your system has a fault we can diagnose it — remotely, usually same day.

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Samuel Jakovljevic · Jul 2026 Google

Ron diagnosed the problem remotely - efficiently and order the part identified as the fault - this part came directly from to me and Ron visited within a few days and within the hour corrected the problem and since everything has been excellent -highly recommended - very pleasant manner and lovely to work with . Ivor Morris.

Ivor Morris · Jul 2026 Google

What an amazing service. They got my solar inverter back up and running after a firmware update went wrong. It is a breath of fresh air to deal with such a professional company.

Richard Street · Sep 2026 Google

We have a GivEnergy system, both GivEnergy and our installer have gone bust! Ron was able to remotely log in to our system and sort the issue within about 30mins. Would definitely recommend and will be using in future

Chris Robson · Oct 2026 Google

Five stars for Ronald at Solar Tech Support. It’s been stressful trying to figure things out since GivEnergy went under, but Ronald was a welcome relief. He was incredibly knowledgeable about the system and sorted me out with some excellent advice. Really glad I found this service and will be keeping them on speed-dial for any issues in the future!

Iain Garrow · Jul 2026 Google

Absolutely wonderful support. I have a GivEnergy system that was installed in 2022, and a firmware update was flagged in the app, so I proceeded to update the software .... and immediately regretted it, as my inverter came up with an error, and was not working at all! With no GivEnergy support available, and my installer saying there was nothing he could do, I googled help, and found Ron. What a stroke of good luck! Submitted an on line enquiry late morning, and received phone call just after 5 pm, and later that evening Ron was able to supply me with old firmware no longer available on the GivEnergy web site. I was then able to update the firmware using a GivEnergy youtube video as reference, and hey presto the system was back up and running. One further slight adjustment by Ron and we are back normal. What a relief. I have no hesitation in recommending Solar Tech Support if you have a problem. Great service! And if you are a GivEnergy system owner, whatever you do, DO NOT UPDATE FIRMWARE!

Neill Ginn · Jul 2026 Google

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Sofar documents are being added

We are building out the Sofar document library. In the meantime, please contact STS if you need a specific datasheet, manual, or installation document.

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