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Configuration guide · GivEnergy scheduling

GivEnergy Charge Schedule Setup — Complete Configuration Guide

Getting your GivEnergy charge and discharge schedules right is what turns an expensive battery into one that actually saves money. This guide covers all four schedule types — Timed Charge, Timed Discharge, Timed Export, and Eco Mode — with exact settings for the most common UK tariffs, the midnight boundary rule that catches everyone out, and how to prevent schedule conflicts from breaking battery behaviour.
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Book configuration reviewGivEnergy configuration hub
  • Covers Octopus Go, Agile, Intelligent, Flux
  • Midnight boundary rule explained
  • Common schedule conflicts and how to fix them
Schedule set up but battery still behaving oddly?

If you've configured the schedule and the battery still isn't charging or discharging as expected, a remote session reviewing your active slots and portal monitoring data usually pinpoints the issue within an hour.

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Ron is a super star. Two months ago my GivEnergy battery failed a firmware upgrade leaving it a brick. My installer couldn't/wouldn't fix it. GivEnergy couldn't/wouldn't fix it. Then they went into administration and all hope was lost. A flurry of emails later and Ron had diagnosed the fault (failed USB flash drive, something I'd suspected) and talked me through resolving it. Two months of nothing resolved in about 3 hours. It's great to work with someone who pays attention to the details, knows that they're doing (not just following a script) and gets stuff sorted without a fuss or up-charging.

Christopher · Apr 2026

Our 3 year old GivEnergy batteries froze. They were showing 0% on the app, but they were fully charged. Some how Ron took over our inverter and remotely cured the problem. We live in King’s Lynn, he is in Leeds I believe. Very grateful.

David Lewin · Jul 2026 Google

A superb service from Ron who went beyond the normal service received from other Tech support companies. I live abroad and was badly let down when my givenergy system failed (and the company went bankrupt) and the local supplier ran away from the problem. Ron sorted the problem and even accessed specialist coding for the inverter that would not be available for suppliers. Ron also ran a full diagnostic to insure that all was in good working order afterwards. Without Rons support and patient assistance I doubt I would ever have got the system back up and running. Well done and thankyou and you have a customer for the future.

Philip Davey · Jun 2026 Google

When my GivEnergy battery started playing up it became basically useless and several companies I called said they couldn’t help. Solar Tech Support really knew their stuff, communicated very well and resolved the problem quickly. Without them I’d have had to buy a replacement battery.

A D · Jun 2026 Google

Absolutely wonderful support. I have a GivEnergy system that was installed in 2022, and a firmware update was flagged in the app, so I proceeded to update the software .... and immediately regretted it, as my inverter came up with an error, and was not working at all! With no GivEnergy support available, and my installer saying there was nothing he could do, I googled help, and found Ron. What a stroke of good luck! Submitted an on line enquiry late morning, and received phone call just after 5 pm, and later that evening Ron was able to supply me with old firmware no longer available on the GivEnergy web site. I was then able to update the firmware using a GivEnergy youtube video as reference, and hey presto the system was back up and running. One further slight adjustment by Ron and we are back normal. What a relief. I have no hesitation in recommending Solar Tech Support if you have a problem. Great service! And if you are a GivEnergy system owner, whatever you do, DO NOT UPDATE FIRMWARE!

Neill Ginn · Jul 2026 Google

Solar Tech Support is an absolute lifesaver. My solar and battery system stopped working completely, but after one quick phone call, they fixed the problem straight away. The original provider, GivEnergy, has gone into administration, leaving me entirely without support from the original installers. It was a terrible situation on GivEnergy’s part, but thankfully, Solar Tech Support came to the rescue!

sohaib maroof · Jul 2026 Google
Battery not charging Battery not discharging Settings changing Tariff lockout Charge schedule CT clamp Export limit Firmware App guide Fault codes →
Overview
Modes

GivEnergy schedule types — what each one does

GivEnergy uses named modes rather than a simple charge/discharge calendar. Each mode controls a specific direction of energy flow. Most homeowners use a combination of Timed Charge and Timed Discharge, with Eco Mode during non-scheduled hours.

Timed Charge

Charges the battery from the grid during a set window. Used to fill the battery during cheap-rate periods (overnight, Economy 7, Octopus Go). Set a start time, end time, and target SoC. The inverter draws from the grid at full rate until the target is reached, then stops charging for the rest of the window.

Best for: cheap-rate overnight charging
Timed Discharge

Discharges the battery to power the house during a set window. Used to avoid peak-rate grid import in the evening. Set a start time, end time, and target SoC (the minimum the battery discharges to). The battery powers house loads first; grid makes up the difference if house demand exceeds battery output.

Best for: reducing evening peak-rate grid import
Timed Export

Discharges the battery to the grid during a set window. Used on export tariffs (Octopus Flux peak export, high SEG periods) to sell stored energy at above-average rates. The battery exports at its rated output rate. Note: the house still imports from the grid during a Timed Export window — the battery output goes to the meter, not the house.

Best for: Octopus Flux users, high-rate export periods
Eco Mode

Automated mode — the inverter manages charge and discharge based on solar production and household demand without fixed time windows. Solar surplus charges the battery; battery discharges when solar is unavailable. No cheap-rate charging or fixed evening discharge. Use Eco Mode outside of your Timed Charge and Discharge windows for best results.

Best for: daytime operation between charge and discharge windows
Timed Charge
Timed Charge

Setting up Timed Charge — overnight cheap-rate charging

1
Go to Settings → Timed Charge in the portal or app

In givenergy.cloud: My Inverter → Settings → Timed Charge. In the app: tap the inverter → Settings → System Mode → Timed Charge. You will see up to 3 time slot entries.

2
Enter Start Time, End Time, and Target SoC

Start and End time should match your cheap rate window exactly. Target SoC is the battery level to charge to — 100% for a full charge, or lower if you want to leave headroom for solar in the morning (80–90% is common for systems with good solar production). If your window crosses midnight, see the midnight rule below.

3
Enable the slot toggle and save

The slot toggle must be in the ON position — a slot can be created and saved but inactive if the toggle is off. Confirm the slot appears in the active schedule list. The system mode will switch to Timed Charge during the window and revert to Eco Mode outside it.

Verify on the first night: Check the portal at the start of your charge window. Battery SoC should be increasing and the grid flow indicator should show import. If the battery is not charging, check the system mode is showing Timed Charge in the portal status and that no smart tariff connection is overriding the schedule.
Timed Discharge
Timed Discharge

Setting up Timed Discharge — powering the house from the battery

1
Go to Settings → Timed Discharge

Navigate to the same Settings area as Timed Charge. Timed Discharge slots are separate from Charge slots — both can coexist as long as their time windows do not overlap.

2
Set Start Time, End Time, and Target SoC

Start Time: when you want the battery to start powering the house (typically 16:00, after solar production drops). End Time: when you want the battery to stop discharging (typically 23:00 or 23:30, before your overnight cheap window starts). Target SoC: the minimum battery level to stop discharging at — set to 10–15% for maximum use, or 20–30% if you want to keep a small EPS reserve.

3
Confirm there is a gap between Discharge end and Charge start

Leave at least 1 minute between your Timed Discharge end and your Timed Charge start. If the Octopus Go cheap window starts at 00:30, end the Timed Discharge at 23:59 (or use Slot 1 of the midnight split). This ensures the inverter correctly transitions between modes.

Discharge target SoC: If you set the target to 50%, the battery will stop discharging when it reaches 50% and switch back to Eco Mode for the rest of the window. Set it as low as you're comfortable with — 10–15% is standard for homes without EPS requirements.
Critical — midnight boundary
Critical

The midnight boundary rule — the most common scheduling mistake

GivEnergy's schedule system uses a single-day clock. It does not support time slots that cross the midnight boundary in a single entry. If your cheap rate starts before midnight (e.g., 23:30 on Octopus Go), you must split the window into two slots. This catches out the majority of GivEnergy users on time-of-use tariffs.

Incorrect — single slot crossing midnight

Slot 1:
Start: 23:30
End: 05:30
Target SoC: 100%
Enabled: ✓

This slot ends at 23:59 on the same day. The charge does not continue past midnight. Battery charges from 23:30 to 23:59 only — less than 30 minutes of cheap charging.

✓ Correct — two slots, split at midnight

Slot 1:
Start: 23:30 · End: 23:59 · SoC: 100% · Enabled: ✓
Slot 2:
Start: 00:00 · End: 05:30 · SoC: 100% · Enabled: ✓

Two slots with the same target SoC create a continuous charge window from 23:30 to 05:30, correctly spanning midnight.

Tariff settings
Tariffs

Recommended settings by tariff

These are starting-point configurations. Adjust based on your household consumption and solar production.

Octopus Go (00:30–05:30 cheap window)

Recommended setup
Timed Charge
Slot 1: 00:30 → 05:30, SoC 100%
No midnight split needed (starts after midnight)
Timed Discharge
Slot 1: 16:00 → 23:59, SoC 10%
Powers house during expensive evening period

Economy 7 (varies — typically 00:30–07:30)

Timed Charge
Slot 1: 00:30 → 07:30, SoC 100%
Check your meter for the exact Economy 7 window
Timed Discharge
Slot 1: 16:00 → 23:59, SoC 10%
Powers house through evening peak rate

Octopus Go Faster (23:30–05:30 cheap window)

Midnight split needed
Timed Charge (2 slots)
Slot 1: 23:30 → 23:59, SoC 100%
Slot 2: 00:00 → 05:30, SoC 100%
Timed Discharge
Slot 1: 16:00 → 23:29, SoC 10%
Ends 1 min before cheap rate starts
Common mistakes
Avoid

Common GivEnergy scheduling mistakes

OVERLAPPING WINDOWS

A Timed Charge and Timed Discharge slot active at the same time — charge takes priority and the battery charges from grid during your intended discharge window. Review all slots across both schedule types for any time overlap.

SLOT CREATED BUT NOT ENABLED

The slot is saved and time is set but the enable toggle is off. The schedule view looks correct but nothing happens. Check every slot for the enabled indicator — it's separate from the save button.

TARGET SOC TOO HIGH ON DISCHARGE

Timed Discharge target SoC set to 80% when the battery starts at 85% — only 5% usable capacity. The battery stops discharging almost immediately. Set target to 10–15% for a full evening discharge.

SETTINGS RESET AFTER FIRMWARE UPDATE

Firmware updates can reset schedule slots to inactive. Always verify all settings after a firmware update notification — especially the enable toggle on each slot and the system mode setting.

Related GivEnergy pages
Battery not charging overnight

Schedule is correct but battery still doesn't charge — causes and fixes.
Battery not discharging

Discharge schedule active but battery not powering the house.
Smart tariff lockout

Energy provider is overriding your charge schedule — how to identify and stop it.
GivEnergy hub

All GivEnergy fault guides, configuration pages, and services.
FAQ

GivEnergy charge schedule questions

For Octopus Go (cheap rate 00:30–05:30): go to givenergy.cloud → Settings → Timed Charge. Create Slot 1 from 00:30 to 05:30 with target SoC 100%. Enable the slot and save. Since the window starts after midnight, no split is needed. Also set up Timed Discharge: Slot 1 from 16:00 to 23:59 with target SoC 10–15%. This fills the battery overnight at cheap rates and uses it to power the house through the expensive evening period.
GivEnergy schedules use a single-day clock and don't automatically span midnight. A slot from 23:30 to 05:30 only runs until 23:59. Create two slots instead: Slot 1 from 23:30 to 23:59 and Slot 2 from 00:00 to 05:30 — both with the same target SoC and both enabled. This creates a continuous window across midnight.
No — overlapping charge and discharge windows cause problems. The charge instruction takes priority and the battery charges from the grid during what you intended as a discharge window. Always review both schedule types to ensure their time windows don't overlap. A common mistake is leaving an old afternoon charge slot active that overrides evening discharge.
Timed Discharge sends battery energy to power the house — reducing grid import. Timed Export sends battery energy to the grid at the export rate — earning SEG payments. During Timed Export, the house still imports from grid because the battery output goes to the meter's export clamp, not the house circuit. Use Timed Discharge to save on peak bills; use Timed Export if you have a high export rate (Octopus Flux, Agile high-price periods) and want to earn from selling stored energy.
The remote diagnostic is free — tell us your tariff and what the battery is doing, and we'll review your active slots and monitoring data at no charge. If you'd like us to configure the schedule for you, or fix one that's misbehaving — a window crossing midnight, an overlap, or a slot that won't save — that's done remotely for a flat £75, and if we can't sort it remotely there's nothing to pay. Scheduling rarely needs an on-site visit since it's all set through the portal. You'll always know the price before any work starts. Full pricing →
Usually within a single remote session, often the same day. Once we've seen your tariff and current slots we can set up or correct the windows there and then — Timed Charge, Timed Discharge, and the two-slot midnight split if your cheap rate spans 00:00 — and you'll see it take effect on the very next charge window that night. If the battery is still behaving oddly after the schedule is right, we review the following morning's overnight data to confirm it is doing what it should.
Book

Schedule set up correctly but still not working as expected?

If you've followed the steps above and the battery still isn't charging or discharging on schedule, a remote session reviewing your portal settings and overnight monitoring data usually resolves it in an hour. We can also optimise your schedule for your specific tariff and consumption pattern.

  • Not affiliated with GivEnergy Ltd
  • Free remote diagnostic — pay only if we fix it
  • Tariff-specific schedule optimisation included

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