Tell us what's happening with your system. We'll confirm whether it needs a remote diagnostic or an on-site visit, and give you a clear price before any work starts. Beverley is outer-ring coverage — two to three working days for urgent faults.
Book a visitFree remote diagnostic · no fix, no feeIndependent — not affiliated with any installer or manufacturer.
Following the storm my givenergy system was effectively useless. I contacted STS after seeing other reviews and recommendations and they delivered. My system was a challenging one, but is now back working as it was - this was all done remotely by them using their own software and expertise. Great service, thank you!
Diligent and reliable service.
When my GivEnergy system had an issue, I was completely left without support and had honestly lost all hope. Thankfully, I searched online and found Ron, which completely turned things around. After sending him a message, he responded incredibly fast and called me to assure me that he would get the problem fixed. I really admire his dedicated, supportive nature and his determination to find a solution. With this kind of outstanding attitude and customer service, he has absolutely secured a future customer in me.
A really big thank you to Ron and his team, he has vast amounts of knowledge and got my system back up and running, also good to get on with. I was absolutely lost as to know what to do, no help from installer and somehow came across Ron and am I glad I did. I would definitely definitely recommend him to anyone who has faults with there solar system, any make I would say. Thanks again Ron a pleasure meeting you.
Superb work from Ronald. Cannot recommend highly enough. Figured out my problem late into night, going above and beyond! Many thanks to him
Excellent service from Solar Tech Support. Extremely quick to respond, easy to deal with and clearly very talented engineers. They were persistent throughout a complex GivEnergy battery issue and resolved everything completely. Highly knowledgeable, professional and reassuring support from start to finish. Highly recommended.
Beverley is the gateway to the wider East Riding — a mix of Georgian and Victorian period properties in the town centre, post-war semis in the suburbs, and growing modern developments on the outskirts towards Woodmansey and Tickton. The rural properties dotted across the East Riding Wolds often have larger arrays than anything you'd find in the city, and they've been generating quietly for years with no one keeping an eye on them.
Beverley's town centre is full of Georgian and Victorian homes where panels were fitted during the 2011–2015 FiT rush. Roof space is limited and orientations vary — many arrays are east-west splits rather than pure south-facing. The inverters on these systems are now 10–14 years old and reaching end of life. Replacement needs to account for the original system size and any shading from neighbouring buildings or the Minster.
Detached homes, farmhouses, and conversions across the East Riding Wolds commonly run 4–6kW arrays — significantly bigger than typical urban installs. These properties often have unobstructed south-facing roofs with excellent generation potential, but the systems are frequently unmonitored. Owners know the panels are there but have no idea whether they're performing properly or if a fault has been silently reducing output for years.
New-build developments across the East Riding increasingly come with solar as standard — typically 3–4kW panel arrays with GivEnergy battery storage. The hardware is good, but developer handovers are often incomplete: monitoring not activated, CT clamps not configured, battery schedules left on factory defaults. These systems work but underperform until someone sets them up properly.
We cover Hull and the surrounding area as part of our outer-ring coverage. Beverley extends that reach into the wider East Riding — from Cottingham and the western suburbs of Hull through to Market Weighton, Pocklington, and up towards Driffield. If you're anywhere in the East Riding, we can get to you.
Beverley properties often have well-specified solar installations — larger arrays on detached homes with good roof orientation. We run a remote diagnostic before every visit, so we arrive with the right parts and a clear repair plan. No call-out fees. All costs confirmed in writing.
System fault-finding and repair — inverter errors, generation drops, optimiser failures, grid faults, battery issues. From £295.
Fault diagnosis →Old inverter removed, replacement installed and fully commissioned. All mainstream brands covered. From £995.
Inverter replacement →Semi-rural properties around Beverley are more prone to grid interruptions. EPS wiring means your battery keeps essentials running during outages — no generator needed.
EPS installation →Full annual service — generation review, inverter check, wiring and isolator inspection, firmware updates, written report. From £195.
Annual maintenance →Moved into a Beverley property with solar? We survey the full installation, identify brands and warranty status, configure monitoring, and provide a detailed written report. From £295.
On-site walk-through →Remote monitoring analysis — we check generation data, fault logs, battery performance, and firmware. Written diagnostic report with next steps. Usually same-day. Free — £125 only if we fix it remotely.
Remote diagnostic →The East Riding has excellent solar conditions — flat terrain, minimal shading, long south-facing roof runs. But that doesn't mean the systems are trouble-free. These are the faults we see most often across the Beverley area.
Beverley's older homes were popular targets for FiT-era solar installations between 2011 and 2015. The panels themselves typically last 25+ years, but the inverters — usually Solis, Growatt, or Fronius string units — have a practical lifespan of 10–15 years. Many are now failing: blank displays, intermittent shutdowns, earth fault codes. Replacement is straightforward and your FiT payments continue unaffected. Inverter not switching on →
Larger arrays on detached and rural properties across the East Riding Wolds often have no active monitoring. Owners assume the system is working because they can see the inverter light is on, but a partial string failure, degraded panel, or connector fault can silently reduce output by 30–50% for years. A remote diagnostic checks generation data against what the system should be producing for its size and location. System underperforming guide →
Modern developments around Pocklington, Market Weighton, and the outskirts of Beverley increasingly include GivEnergy battery storage as standard. The developer installs the hardware, but rarely configures it for the homeowner's actual usage pattern or electricity tariff. CT clamps may be fitted but not calibrated, charge schedules are left on defaults, and eco mode settings that should prioritise self-consumption aren't enabled. We configure the system properly — usually remotely. GivEnergy support →
Rural and semi-rural properties around the East Riding are particularly prone to pigeon and starling nesting under solar panels. The birds damage DC cable insulation, block ventilation gaps, and create hotspots on panels. Once the nesting material is cleared (by a specialist — we don't do the cleaning), we inspect the wiring, check for insulation damage, test string voltages, and repair any electrical faults the nesting has caused. Fault diagnosis →
Many solar systems across the East Riding were installed by national companies operating through government energy efficiency schemes. Several of those companies have since gone into administration or been dissolved. If your installer has closed, any surviving manufacturer warranty depends on the brand, and the system can be fully supported — you just need someone independent to pick it up.
Administration 2015. Government scheme installs across East Yorkshire. Fronius inverters now 10+ years old and failing.
Mark Group guide →Dissolved February 2022. Wales-based but installed across northern England including East Yorkshire properties.
Solar Plants guide →Doncaster-based. Voluntary liquidation December 2025. Customers across South and West Yorkshire — some East Riding properties affected.
Snug Energy guide →Installer not listed? The recovery process is the same regardless of who installed your system. Full installer gone bust guide or book a call.
Almost every battery retrofit and new-build battery installation we see in the Beverley area uses GivEnergy hardware. It's good kit when configured properly — but many systems are running with default settings that don't match the homeowner's tariff or usage pattern. GivEnergy Ltd entered administration in April 2026, so a manufacturer warranty claim is no longer possible. Depending on how the system was bought, cover may still come from your installer's workmanship guarantee, an insurance-backed guarantee, Section 75 if you paid by credit card, or the MCS Consumer Code. We help you work out which route may still apply, and we supply and fit replacement GivEnergy hardware at fixed prices. We also support every other brand you'll find in the area.
Beverley and the surrounding towns and villages across the East Riding. For Hull and its western suburbs, see our Hull coverage page.
Not listed? If you're in the East Riding, we almost certainly cover you. Get in touch and we'll confirm availability.
The East Riding property market moves quickly and solar documentation rarely follows. Whether you've bought a period home in Beverley with an older FiT-era system or a modern estate property with GivEnergy battery storage, the situation is the same — you don't know what's on your roof, whether it's working properly, or who installed it. We visit, identify every component, check performance, set up your monitoring app, and hand over a written report. Whoever holds a GivEnergy account can transfer it to you in the app.
Describe the fault — what you're seeing (or not seeing), the brand if you know it, when it started. We'll come back with a clear plan and price, usually same day. Beverley and the East Riding are within our outer-ring coverage.
Due to unprecedented demand we’re currently only carrying out on-site work in Yorkshire, and replies are taking up to 7 days. Remote diagnostics continue for the whole UK as normal.
Every message is read and answered, so please don’t send it twice; that only slows the queue.
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