Ron made more sense in 20 mins than our installer has done over the last 12 months There is a jungle out there and you need someone like Ron to give a comprehensive overview and solution
David · May 2026
Solar Repair & Support in Wakefield
Wakefield sits right in the middle of our core coverage area. The district has a broad mix of solar installs: older 2–4kW FiT-era systems on suburban semis in Ossett and Normanton, larger rural arrays out toward Hemsworth and Featherstone, and a growing number of GivEnergy battery retrofits on properties across the district.
from £245 · free remote diagnostic first · no call-out fee
- On-site repair from £245
- Inverter replacement £795
- Free remote diagnostic — written report within 24 hrs
Wakefield solar engineer
Tell us what's going on with your system. We'll confirm whether it needs a remote diagnostic or an on-site visit, and give you a clear price before any work starts. Wakefield is core coverage — one to two working days for urgent faults.
Book a visitFree remote diagnostic · no fix, no feeIndependent — not affiliated with any installer or manufacturer.
Very very helpfuland so quick. Made sure that a non expert like myself understood what the problem was and how to resolve it.
Declan S · Jun 2026
Contacted Solar Tech Support in desperation. After explaining the issues I had with my system a diagnosis was made and a solution proposed. Fantastic service, even contacted a manufacturer to arrange replacement parts for me. Great communications, explained all they were doing and what I had to do, clearly and precisly. Followed up to confirm all was ok. Excellent service.
Mr Machin · May 2026
Ron took me through a diagnostic to confirm my GivEnergy Inverter had a fault. A common one as it turns out with the AC Inverter. As GivEnergy is defunct there is no immediate fix, aside from sourcing 2nd hand replacement. It may be that a fix becomes available over the summer which would make a lot of GivEnergy customers happy (Again)
Tony Deacon · May 2026
After GivEnergy went into liquidation, just my luck, my battery started playing up (internal board crashed). Contacted my installer - not interested! Found Solar tech support on a Google search. Sooo glad I found this company! Ron is extremely helpful and has plenty of experience. He soon confirmed what the fault was, and helped me to get my system up and running again. Now moved my GivEnergy account to Solar tech support, and will definitely use again if I have more issues. Unusual to find such a helpful company in these times, no morons reading scripts, just direct contact with the engineer.
Keith Ballard · Apr 2026
I can add to the list of customers who had already 'given up' on GivEnergy due to their appalling customer service, and that was before they went into administration. So you can imagine my desperation when, having changed my ISP and my Inverter, predictably, proving to be the only device that didn't connect automatically to my new network, I found zero prospect of any customer support with GivEnergy having called in the administrators just five days earlier! The salvation came from Solar Tech Support. My IT advisor stumbled across their web site and some very helpful tips for beleaguered GivEnergy customers, as well as an offer to provide direct assistance. Nothing ventured, I decided to drop them an E-Mail, with very low expectations based on my experience of GivEnergy customer support. Within an hour Ron had responded with some pin point advice, and after a few exchanges of E-Mails he had nailed the problem, enabling the combined efforts of my IT advisor and solar installer to resolve it and reconnect my Inverter. Thank you Solar Tech Support, and Ron in particular, for coming to the aid of a deserted and despondent GivEnergy customer. Expert, razor sharp advice and first class customer service, even though I wasn't officially a customer.
customer · Apr 2026
Local Knowledge
Solar in Wakefield — what we see across the district
The Wakefield district spans a wide range of property types and solar installations. From compact 2kW arrays on 1960s semis in Normanton to 6kW systems with battery storage on detached properties in Ossett and Horbury, the variety means we see the full spectrum of solar hardware and faults here.
Suburban and rural mix
Wakefield's housing stock is split between suburban semis and terraces closer to the city centre and larger detached and rural properties to the south and east. Suburban homes typically have 2–4kW FiT-era systems. Rural properties and larger semis increasingly run 5–6kW arrays with battery storage — most commonly GivEnergy.
Government scheme install history
Mark Group and other scheme installers were active across the Wakefield district, particularly in Castleford, Pontefract, and Normanton. These installs typically used Fronius or Solis string inverters on standard panel arrays. After 10+ years, many of these inverters are failing and need replacement — the panels themselves are generally fine.
Growing battery retrofit market
GivEnergy battery retrofits are increasingly common across Wakefield, particularly in Ossett, Horbury, and the suburbs. Homeowners with existing solar arrays are adding batteries to store daytime generation and charge overnight on cheap-rate tariffs like Octopus Go and Agile. We handle all GivEnergy diagnostics, configuration, and EPS installations.
Common hardware in the area
Older Wakefield systems typically run Fronius, Solis, or Growatt string inverters. Newer installs use GivEnergy, Sunsynk, or SolarEdge hybrid inverters. We work with all of these and carry stock of the most common replacement units — 19+ brands, all diagnosed the same way.
Services
What we do in Wakefield
Most Wakefield solar installs are from the 2012–2015 FiT era, which means inverters are now reaching end of life and systems need proper maintenance. We remote-diagnose before every visit — no wasted trips, no call-out fees. Costs always confirmed in writing.
Solar system not working
Fault diagnosis and on-site repair — inverter failures, generation drops, grid faults, battery problems. From £245.
Fault diagnosis →Inverter replacement
Old unit out, new one in. Configured, commissioned, and tested. All brands — Fronius, Solis, GivEnergy, SolarEdge, Sunsynk. £795.
Inverter replacement →EPS & battery backup
New-build estates often have GivEnergy batteries pre-installed but no EPS wiring. We add a dedicated backup circuit so your battery actually protects you during outages.
EPS installation →Annual maintenance
Annual system check — generation benchmarking, inverter health diagnostics, wiring and isolator inspection, firmware updates, tariff alignment review. Written report. From £195.
Annual maintenance →New homeowner walk-through
New to a house with solar in the Wakefield district? We identify all equipment, set up your monitoring app, check tariff registration, and provide a written system report. From £295.
On-site walk-through →Remote diagnostic
Remote system check — we review your monitoring data, analyse charging and discharging patterns, and check firmware. Written report with findings and recommendations. Free — £75 only if we fix it remotely.
Remote diagnostic →
Common Problems
What goes wrong with solar systems in Wakefield
These are the faults we diagnose most often on Wakefield systems. Many start — and finish — with a remote diagnostic.
1
Inverter failure on older FiT-era systems
The most common fault across the Wakefield district. Fronius and Solis string inverters from 2012–2015 government scheme installs are reaching the end of their working life. Symptoms include no generation, a blank display, or recurring error codes. At this age, replacement is almost always more cost-effective than repair. We carry common replacement units and can usually swap same-visit. Inverter replacement →
2
GivEnergy system importing from grid when it shouldn't be
A common issue on GivEnergy battery systems in Wakefield. The system is supposed to use stored battery power or solar generation before drawing from the grid, but instead imports constantly. The cause is almost always a CT clamp installed the wrong way round, eco mode turned off, or a firmware update that has reset the charge schedule. We diagnose and fix this remotely. GivEnergy support →
3
Solar panels not generating as much as expected
Wakefield systems that have generated well for years can see a gradual drop in output. Common causes on suburban properties: partial shading from tree growth (especially on south-facing semis backing onto gardens), soiled or lichen-covered panels, degraded DC isolator, or a failing MPPT tracker in the inverter. A remote diagnostic comparing actual output to expected yield pinpoints the cause. Remote diagnostic →
4
Monitoring app showing offline or no data
This usually means the WiFi dongle or data logger has lost its connection to your router — not that the system has stopped generating. The inverter often continues working perfectly; you just can't see the data. Common after router changes, WiFi password updates, or power cuts that reset network equipment. We reconnect monitoring remotely in most cases. Monitoring offline guide →
Installer gone bust?
Your Wakefield installer has closed — your system is still there
Multiple installers who operated in the Wakefield area have since ceased trading. If yours has gone into liquidation or simply stopped answering, we take over the full picture: monitoring transfer, documentation rebuild, warranty claims, fault diagnosis, and ongoing maintenance.
Mark Group
Administration 2015. Installed thousands of systems across the Wakefield district through government energy efficiency programmes. Fronius inverters now 10+ years old.
Mark Group guide →Snug Energy
Doncaster-based. Voluntary liquidation December 2025. Served customers across South and West Yorkshire including Wakefield.
Snug Energy guide →Solarplicity
Dissolved November 2023. 7,500+ customers nationwide including many in West Yorkshire. Energy supply and solar installation combined.
Solarplicity guide →Installer not listed? The recovery process is the same regardless of who installed your system. Full installer gone bust guide or book a call.
GivEnergy
GivEnergy battery retrofits are booming in Wakefield
Homeowners across the Wakefield district are adding GivEnergy batteries to existing solar arrays at an increasing rate — driven by Octopus Go and Agile tariffs, rising electricity costs, and GivEnergy's competitive pricing. We support every GivEnergy model: battery not charging, inverter faults, portal offline, configuration issues, firmware updates, and warranty claims.
Battery diagnostics and recalibration
Inverter fault diagnosis and replacement
Tariff and charge schedule optimisation
EPS installation — battery backup for power cuts
Warranty claim support — 12-year GivEnergy warranty
Local Coverage
Towns we cover from Wakefield
The whole Wakefield district and surrounding areas. All within our core coverage zone — same response times and pricing throughout.
Ossett
Horbury
Normanton
Castleford
Pontefract
Featherstone
Hemsworth
Knottingley
South Elmsall
Ackworth
Crofton
Netherton
Not listed? If you're in the Wakefield area, we almost certainly cover you. Get in touch and we'll confirm.
New homeowner
Bought a house in Wakefield with solar panels?
The Wakefield district has a mix of suburban and rural solar properties changing hands — from compact 2kW arrays on Normanton semis to larger 5kW+ systems with battery storage on detached homes in Ossett and Horbury. Rural properties often have ground-mounted arrays or larger roof systems that need a more detailed assessment. We visit, identify everything, verify it's performing as expected for the system size, and hand over a written report.
System identification — panels, inverter, battery, wiring
Monitoring transfer into your name
MCS certificate and warranty status check
Written condition report and recommendations
Performance assessment for your system size and location
Solar repair in Wakefield — common questions
Wakefield is one of our core coverage areas. For urgent faults like a dead inverter or total generation loss, we can usually attend within one to two working days. Scheduled work such as inverter replacements and annual maintenance is typically within the same week. A free remote diagnostic can identify most faults same-day if you need answers before the on-site visit.
Yes. Many solar systems in the Wakefield district were installed through government energy efficiency programmes, particularly by Mark Group before they went into administration in 2015. These systems typically used Fronius or Solis string inverters on 2 to 4kW arrays. After 10 or more years, the inverters are reaching end of life. We regularly replace these and diagnose faults on government scheme installs — the manufacturer warranties on panels and inverters are separate from the installer. Mark Group guide →
It depends on the fault. A free remote diagnostic identifies what's wrong (no fix, no fee). On-site repair visits start from £245. Inverter replacement — the most common repair on older Wakefield systems — starts £795 including the new unit, installation, and commissioning. Annual maintenance visits start from £195. We confirm all costs in writing before starting any work — no call-out fees and no surprises. See full pricing →
Yes. We cover the whole Wakefield district including Ossett, Horbury, Normanton, Castleford, Pontefract, Featherstone, Hemsworth, Knottingley, and surrounding villages. All of these are within our core coverage area, so response times and pricing are the same as central Wakefield.
Solar panels not working in Wakefield? Let's find out why.
Tell us what you're seeing — error codes, no generation, battery not charging, monitoring offline, or anything else. Include the brand if you know it. We'll come back with a clear plan and price, usually same day.
- On-site repair from £245 · inverter replacement £795
- Solar panel maintenance from £195
- Free remote diagnostic — written report within 24 hours
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