Tell us what's going on with your system. We'll confirm whether it needs a remote diagnostic or an on-site visit, and give you a clear price before any work starts. Wakefield is core coverage — one to two working days for urgent faults.
Book a visitFree remote diagnostic · no fix, no feeIndependent — not affiliated with any installer or manufacturer.
We reached out to Solar Technical Support after our solar energy system stopped working. As GivEnergy 'solar orphans,' we have been extremely pleased with the service from STS - our system was back up and working within a day of us contacting them. We found other solar engineers reluctant or unable to help us, so it has been great to find this organisation. We would definitely use them again and would recommend them to anyone, especially GivEnergy orphans!
I received a prompt response and excellent technical support for the remote diagnosis (Oxfordshire) and resolution of my GivEnergy EMS configuration. My GivEnergy issue involved a single inverter and battery that had a loss of calibration, a critical low voltage drop. It needed a recovery and re-calibration, and was supported via email into yesterday evening being resolved within 24 hours. Ron demonstrated a very high level of knowledge and experience in the intricacies of a GivEnergy EMS configuration, even surpassing the understanding of GivEnergy itself when it was still operational. I have already recommended their services to a neighbour as I’d be happy to use their services again based on the fair pricing and the quality of their support.
⭐⭐⭐⭐⭐ 5-Star Review – Solar Tech Support Installing solar panels is only the first step! To get the best possible performance and maximise your investment, you need to make sure your system is configured correctly and all settings are properly optimised. **Solar Tech Support did exactly that for me, and I couldn't be happier with their professional service!** Their knowledge, expertise, and attention to detail helped me optimise my solar system to get the most out of it. If you already have solar panels and battery storage, I highly recommend contacting Solar Tech Support for professional advice, system optimisation, and technical support. Don't just install solar panels – make sure you're getting the maximum benefit from your investment! ⭐⭐⭐⭐⭐ Highly recommended! Thank you, Solar Tech Support, for your excellent service!
I work for a Solar Company and had a customer with a GivEnergy system that we are not versed in. Ron took the time to explain the issues my customer was having and between us managed to rectify the issues. 10 Stars ... Thanks again STS
After recently changing my fuse board the ct clamp broke, this meant my inverter was not communicating properly with my GivEnergy system. After several people letting me down, finally got put in touch with Ron. He came out within 24hours & resolved the fault within an hour, no fuse just got on with it. Work was tidy & arrived when he said he would. Ron followed up a few days later to confirm all was still good, great service from all involved.
Ronald was able to organise a brilliant electrician with extensive experience of GivEnergy systems local to me in the SW. I have now got a fully functioning system and suspect that my electricity bill will be substantially reduced or in credit over a year. Also when said electrician discovered an overvoltage in the my local grid, Ronald prepared a very lucid and comprehensive report of the situation which I have now supplied to my local grid. Cannot recommend Ron and Dan enough.
The Wakefield district spans a wide range of property types and solar installations. From compact 2kW arrays on 1960s semis in Normanton to 6kW systems with battery storage on detached properties in Ossett and Horbury, the variety means we see the full spectrum of solar hardware and faults here.
Wakefield's housing stock is split between suburban semis and terraces closer to the city centre and larger detached and rural properties to the south and east. Suburban homes typically have 2–4kW FiT-era systems. Rural properties and larger semis increasingly run 5–6kW arrays with battery storage — most commonly GivEnergy.
Mark Group and other scheme installers were active across the Wakefield district, particularly in Castleford, Pontefract, and Normanton. These installs typically used Fronius or Solis string inverters on standard panel arrays. After 10+ years, many of these inverters are failing and need replacement — the panels themselves are generally fine.
GivEnergy battery retrofits are increasingly common across Wakefield, particularly in Ossett, Horbury, and the suburbs. Homeowners with existing solar arrays are adding batteries to store daytime generation and charge overnight on cheap-rate tariffs like Octopus Go and Agile. We handle all GivEnergy diagnostics, configuration, and EPS installations.
Older Wakefield systems typically run Fronius, Solis, or Growatt string inverters. Newer installs use GivEnergy, Sunsynk, or SolarEdge hybrid inverters. We work with all of these and carry stock of the most common replacement units — 19+ brands, all diagnosed the same way.
Also in Wakefield: on-site solar repair in Wakefield, adding a battery to an existing system in Wakefield.
Most Wakefield solar installs are from the 2012–2015 FiT era, which means inverters are now reaching end of life and systems need proper maintenance. We remote-diagnose before every repair visit — no wasted trips, no call-out fees. Costs always confirmed in writing.
Fault diagnosis and on-site repair — inverter failures, generation drops, grid faults, battery problems. From £295.
Fault diagnosis →Old unit out, new one in. Configured, commissioned, and tested. All brands — Fronius, Solis, GivEnergy, SolarEdge, Sunsynk. From £995.
Inverter replacement →New-build estates often have GivEnergy batteries pre-installed but no EPS wiring. We add a dedicated backup circuit so your battery actually protects you during outages.
EPS installation →Annual system check — generation benchmarking, inverter health diagnostics, wiring and isolator inspection, firmware updates, tariff alignment review. Written report. From £195.
Annual maintenance →New to a house with solar in the Wakefield district? We identify all equipment, set up your monitoring app, check tariff registration, and provide a written system report. From £295.
On-site walk-through →Remote system check — we review your monitoring data, analyse charging and discharging patterns, and check firmware. Written report with findings and recommendations. Free — £125 only if we fix it remotely.
Remote diagnostic →These are the faults we diagnose most often on Wakefield systems. Many start — and finish — with a remote diagnostic.
The most common fault across the Wakefield district. Fronius and Solis string inverters from 2012–2015 government scheme installs are reaching the end of their working life. Symptoms include no generation, a blank display, or recurring error codes. At this age, replacement is almost always more cost-effective than repair. We carry common replacement units and can usually swap same-visit. Inverter replacement →
A common issue on GivEnergy battery systems in Wakefield. The system is supposed to use stored battery power or solar generation before drawing from the grid, but instead imports constantly. The cause is almost always a CT clamp installed the wrong way round, eco mode turned off, or a firmware update that has reset the charge schedule. We diagnose and fix this remotely. GivEnergy support →
Wakefield systems that have generated well for years can see a gradual drop in output. Common causes on suburban properties: partial shading from tree growth (especially on south-facing semis backing onto gardens), soiled or lichen-covered panels, degraded DC isolator, or a failing MPPT tracker in the inverter. A remote diagnostic comparing actual output to expected yield pinpoints the cause. System underperforming guide →
This usually means the WiFi dongle or data logger has lost its connection to your router — not that the system has stopped generating. Often it's only the data you can't see: the system usually keeps running, so check the inverter's own screen. Common after router changes, WiFi password updates, or power cuts that reset network equipment. Our guide has the general WiFi checks to try first. If it still won't connect, we set it up on site, from £195: we connect it to your WiFi, set up your router, including a separate 2.4 GHz network if it needs one, and check it's reporting. Monitoring offline guide →
Multiple installers who operated in the Wakefield area have since ceased trading. If yours has gone into liquidation or simply stopped answering, we take over the full picture: monitoring transfer (not GivEnergy), documentation rebuild, warranty claims, fault diagnosis, and ongoing maintenance.
Administration 2015. Installed thousands of systems across the Wakefield district through government energy efficiency programmes. Fronius inverters now 10+ years old.
Mark Group guide →Doncaster-based. Voluntary liquidation December 2025. Served customers across South and West Yorkshire including Wakefield.
Snug Energy guide →Dissolved November 2023. 7,500+ customers nationwide including many in West Yorkshire. Energy supply and solar installation combined.
Solarplicity guide →Installer not listed? The recovery process is the same regardless of who installed your system. Full installer gone bust guide or book a call.
Homeowners across the Wakefield district are adding GivEnergy batteries to existing solar arrays at an increasing rate — driven by Octopus Go and Agile tariffs, rising electricity costs, and GivEnergy's competitive pricing. We support every GivEnergy model: battery not charging, inverter faults, portal offline, configuration issues, and firmware updates. GivEnergy Ltd entered administration on 9 April 2026, so its manufacturer warranty is no longer being honoured. Cover may still come from an installer workmanship guarantee, an insurance-backed guarantee, a Section 75 credit card claim, or the MCS Consumer Code. We check which applies, and we supply and install replacement GivEnergy hardware at fixed prices.
The whole Wakefield district and surrounding areas. All within our core coverage zone — same response times and pricing throughout.
Not listed? If you're in the Wakefield area, we almost certainly cover you. Use the enquiry form below and we'll confirm.
The Wakefield district has a mix of suburban and rural solar properties changing hands — from compact 2kW arrays on Normanton semis to larger 5kW+ systems with battery storage on detached homes in Ossett and Horbury. Rural properties often have ground-mounted arrays or larger roof systems that need a more detailed assessment. We visit, identify everything, verify it's performing as expected for the system size, and hand over a written report.
Tell us what you're seeing — error codes, no generation, battery not charging, monitoring offline, or anything else. Include the brand if you know it. We'll come back with a clear plan and price, usually same day.
Due to unprecedented demand we’re currently only carrying out on-site work in Yorkshire, and replies are taking up to 7 days. Remote diagnostics continue for the whole UK as normal.
Every message is read and answered, so please don’t send it twice; that only slows the queue.
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