Standard system (up to 12 panels, 1 inverter, 1 battery). Larger systems quoted on enquiry. Wakefield is core coverage — flexible scheduling.
Book maintenance visitRemote health check — £145What a fantastic service. Had my fault diagnosed within minutes and actually managed to resolve the issue remotely within a few minutes more. This guy is like a “Solar Batman” helping consumers fix their problems using his extensive industry knowledge and expertise. Outstanding service. Thank you so much.
Excellent response to diagnose a problem on our SolarEdge installation. Kept us informed at every step. Diagnosis quickly completed and solution implemented.
I can add to the list of customers who had already 'given up' on GivEnergy due to their appalling customer service, and that was before they went into administration. So you can imagine my desperation when, having changed my ISP and my Inverter, predictably, proving to be the only device that didn't connect automatically to my new network, I found zero prospect of any customer support with GivEnergy having called in the administrators just five days earlier! The salvation came from Solar Tech Support. My IT advisor stumbled across their web site and some very helpful tips for beleaguered GivEnergy customers, as well as an offer to provide direct assistance. Nothing ventured, I decided to drop them an E-Mail, with very low expectations based on my experience of GivEnergy customer support. Within an hour Ron had responded with some pin point advice, and after a few exchanges of E-Mails he had nailed the problem, enabling the combined efforts of my IT advisor and solar installer to resolve it and reconnect my Inverter. Thank you Solar Tech Support, and Ron in particular, for coming to the aid of a deserted and despondent GivEnergy customer. Expert, razor sharp advice and first class customer service, even though I wasn't officially a customer.
My GivEnergy hybrid inverter + battery system had worked faultlessly for 3 years when it suddenly stopped charging and discharging the battery. On contacting my supplier, who had used a sub-contractor for the installation work, I was provided with an email address at GivEnergy but, as it turned out, this is only for GivEnergy Software who are not able to assist. A Google search led to the Solar Tech Support web site, which contains a wealth of helpful information. I requested a remote solar diagnostic, and after providing Ron access to my inverter, he was able to identify and fix the problem within minutes. I am very impressed by Ron’s expertise and knowledge, which included useful information on the current state of GivEnergy Ltd. I would thoroughly recommend Solar Tech Support.
Contacted Ron with a problem and he sorted it out quickly with no problems at all. Very knowledgeable on anything solar/ batteries. I would recommend him to anyone
Excellent service from Solar Tech Support. Extremely quick to respond, easy to deal with and clearly very talented engineers. They were persistent throughout a complex GivEnergy battery issue and resolved everything completely. Highly knowledgeable, professional and reassuring support from start to finish. Highly recommended.
These are the issues that come up most often on Wakefield systems during annual inspections. None of them trigger an alert in your monitoring portal — they can only be found by an engineer on-site.
Roof-mounted DC isolators are the most failure-prone component in the UK solar fleet. On Wakefield systems — particularly the coalfield-era semis — moisture ingress and thermal cycling over 10+ years causes internal contacts to degrade. Some models are subject to manufacturer recalls. We check every isolator on every visit.
After a decade of exposure, MC4 connectors on Wakefield roofs develop water ingress and internal corrosion. This creates resistance that silently reduces output — sometimes by 10–15% — and can eventually cause arcing. Found on roughly one in three older systems we inspect across the district.
Fronius IG and Solis Mini string inverters from Mark Group installs are now at or past their expected 10-year lifespan. During maintenance visits we benchmark generation output against expected yield — a declining trend often indicates the inverter is degrading internally before it fails completely. Early identification lets you plan the replacement rather than dealing with an emergency.
GivEnergy battery systems across Wakefield frequently run charge schedules that don't match the homeowner's actual tariff. Firmware updates reset settings, tariff switches aren't reflected in the inverter configuration, and some systems were never properly set up after installation. We audit every setting during the visit and align them to your current tariff.
Every maintenance visit follows the same structured inspection — regardless of system brand, age, or property type.
Visual check of every panel for cracks, delamination, hotspots, soiling, and bird damage. Mounting frames and fixings inspected for corrosion. Cable clips and trunking checked for UV degradation. Light cleaning included where safe.
DC and AC isolator operation tested. Consumer unit connections checked. Earth bond continuity verified. Cable entry points inspected for water ingress. Any signs of heat damage, arcing, or loose connections flagged immediately.
Inverter physically inspected for fan noise, heat discolouration, and error indicators. Generation output compared to expected yield for your system size and orientation. Battery cell balance reviewed, charge cycles analysed, firmware version noted.
Export limit verified against DNO agreement. Charge schedules reviewed for your tariff. CT clamp confirmed. Monitoring portal checked. Written report delivered within 24 hours — findings, photos, and prioritised actions. Faults requiring separate repair are quoted in the report.
Up to 12 panels, 1 inverter, 1 battery. Full physical inspection, electrical checks, settings audit, written report.
Multi-string arrays, battery stacks, or commercial-scale. Same thorough inspection, priced for the complexity.
Performance analysis and settings review from monitoring data. No visit needed. Details →
All prices include labour. One-off visit — no subscription. No travel charge for Wakefield. Full maintenance service details →
Every town in the Wakefield district is core coverage. Same pricing and scheduling throughout — no additional travel charges.
We also cover the wider region — Yorkshire-wide maintenance · Full Wakefield area guide
On-site fault diagnosis and repair — inverter failures, battery issues, generation loss. From £245.
Solar repair →End-of-life Fronius or Solis out, new hybrid in. Supplied, installed, commissioned. From £795.
Inverter replacement →Battery backup wiring for power cuts. Many GivEnergy systems in Wakefield have batteries but no EPS circuit.
EPS installation →Retrofit a battery to your FiT-era array. Store daytime generation and charge overnight on cheap tariffs.
Battery retrofit →If the answer is "never" or "not since Mark Group installed it" — you're not alone. Book a maintenance visit and we'll inspect every component, check all settings, and give you a clear picture of your system's health in a written report.
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