My Givenergy battery stopped working nearly a month ago. After unsuccessfully reaching out to my installer, who looks like he's also busted, I found Solar Tech Support on a Google search. They fixed my issue in a couple of hours. Any frustrated Givenergy customers, I highly recommend these guys.
Victron MultiPlus-II Commissioning — ESS Assistant, Grid Code & DVCC Setup
- VEConfigure & ESS assistant
- G98 / G99 grid code
- DVCC battery integration
We guide you through VEConfigure, ESS assistant installation, UK grid code selection, DVCC battery setup, and VRM verification — via screen share or VRM remote console.
Book Commissioning Support — from £75Back to Victron hubIndependent — not affiliated with Victron Energy.
Our SolarEdge PV system with LG batteries had its first hiccup after 8 years of hard work. The Inverter failed. Fortunately I found Solar-Tech-Support who diagnosed the problem very quickly, ordered a replacement unit and fitted it shortly after we received the unit from SolarEdge. Very thorough and professional approach. Thank you, a solid 5 star recommendation.
I reached on behalf of a friend, who had lost control of their battery following a storm. A couple giv energy “dealers” had attempted and said different fixes. None worked. Solar tech support solved it remotely on the first attempt almost instantly. Genuinely a 10/10 service.
This company are a rare gem, I had a very unusual problem following a failed firmware upgrade on my GivEnergy kit. I then found out GivEnergy were in administration and had dismissed all their support staff! None of the usual fixes to try and restore my inverter comms would work, and I looked everywhere, forums, GivEnergy youtube support videos - even AI couldn't figure it out. My installer was talking about huge sums for system replacements, and being vague / evasive about if they'd even install replacement GivEnergy inverter. Enter Solar Tech Support, reassuring and knowledgeable from the very start, I've learnt loads about my solar system though the friendly chat while my engineer worked as he diagnosed the problem and figured out a fix procedure that I've not found anywhere else - amazing. If you need solar system repairs - especially if you like me have been left high and dry by GivEnergy, I cannot recommend this company enough. Give them a call.
Massively massively recommended. We had a big battery array (49kW across three phases) put in four years ago. c £35k cost. It’s been a total nightmare for many reasons, not least 1. our installer being totally useless and unresponsive and 2. Givenergy, our battery supplier, going bust. Long story short it had never worked anywhere near properly despite countless hours on phones and emails; the best we’d achieved was one third of the batteries working. Rather than write it off, I asked a PM friend to try to source someone who could come on site and review and revive the system. He found Solar Tech Support and Ron. Ron assured us he was the man to get it going again. After so many years of pain, I was not convinced but, true to his word, five hours later it was up and running. Lovely chap, super knowledgeable with a support team to lean on who are also clearly super technical. I honestly didn’t think there was much chance of getting this array going ever again so was absolutely delighted when Ron and team pulled it off. Bravo!
Ron made more sense in 20 mins than our installer has done over the last 12 months There is a jungle out there and you need someone like Ron to give a comprehensive overview and solution
What commissioning involves. Unlike single-box hybrid inverters that use a setup wizard, the MultiPlus-II requires manual configuration via VEConfigure — a desktop application that connects via MK3-USB adapter or VRM remote console. You need to install the ESS assistant, select the UK grid code, set charge and input current limits, and configure DVCC on the Cerbo GX for battery communication. Each step depends on the previous one being correct.
5-step MultiPlus-II commissioning
This guide covers a standard UK grid-connected ESS installation with a MultiPlus-II, Cerbo GX, MPPT solar charger, and third-party lithium battery. Complete each step in order — the ESS assistant depends on correct basic parameters, and DVCC depends on the ESS assistant being installed.
Connect to the MultiPlus-II via VEConfigure and set the basic parameters
VEConfigure is a Windows desktop application (also accessible via VRM remote console). Connect to the MultiPlus-II and set the foundational parameters:
Connection methods: MK3-USB adapter plugged into the VE.Bus port (direct laptop connection), or VRM remote console if the Cerbo GX is already online. VictronConnect Bluetooth cannot install assistants.
Install the ESS assistant for grid-connected operation
The ESS assistant is mandatory for grid-connected battery storage. Without it, the system operates in passthrough only:
The ESS assistant replaces any previous assistants. If you need to change settings later, you must re-run the assistant from scratch — it cannot be edited incrementally.
Configure UK grid code compliance for G98 or G99
UK grid-connected inverters must comply with Engineering Recommendation G98 or G99:
In VEConfigure under the Grid tab, select the appropriate UK grid code. The frequency and voltage trip thresholds are set automatically — do not modify them manually unless you have a specific DNO requirement documented in writing.
If you are unsure which grid code applies, check the total inverter AC output rating. The relevant value is the continuous AC output VA rating, not the DC input or solar capacity.
Configure DVCC and battery communication on the Cerbo GX
DVCC lets the battery BMS control the system dynamically. This step happens on the Cerbo GX, not in VEConfigure:
After enabling DVCC, verify that the CVL/CCL/DCL values shown on the battery device page are reasonable — CVL should be near the absorption voltage, CCL and DCL should match the battery's rated charge and discharge current.
Verify the complete system on VRM and run a charge-discharge test
Commissioning isn't complete until you've verified the system operates correctly end-to-end:
Monitor the first 24–48 hours on VRM. Check the daily energy summary to verify solar yield, battery throughput, self-consumption ratio, and grid import/export match expectations. See our VictronConnect & VRM setup guide if VRM is not yet configured.
Why Victron commissioning is more involved than other brands
Most hybrid inverters from brands like Sunsynk, Lux, or GivEnergy use a built-in setup wizard that walks through the essential settings in 10–15 minutes. The MultiPlus-II has no wizard — it's a component-based system where the inverter-charger, solar charger, battery monitor, and GX device are all separate products that need to be configured individually and then integrated. VEConfigure is powerful but assumes technical knowledge. The ESS assistant is not installed by default. Grid code settings must be selected manually.
The trade-off is flexibility. A correctly commissioned MultiPlus-II system can do things no single-box inverter can — parallel and three-phase configurations, multiple AC inputs (grid + generator), advanced ESS scheduling, and integration with virtually any lithium battery via DVCC. But that flexibility means there are more settings to get right, and more places for a misconfiguration to hide. In our experience, about 30% of Victron support requests trace back to a commissioning error rather than a hardware fault — usually a missing ESS assistant, incorrect AC input limit, or DVCC not being enabled.
MultiPlus-II commissioning — common questions
Need commissioning support for your MultiPlus-II?
We guide you through VEConfigure, ESS assistant installation, UK grid code selection, DVCC battery setup, and VRM verification — via screen share or VRM remote console.
- Commissioning support from £75
- G98 & G99 grid code covered
- ESS assistant & DVCC configuration included
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