I contacted Solar Tech Support because I had a problem with my legacy GiveEnergy installation. within 24 hours they had diagnosed the problem and offered advice on resolution. Because they were unable to fix the problem there was no charge! This despite numerous time consuming emails. I am currently trying to engage with the original installer but if that is unsuccessful I will go back to Solar Tech Support and ask them to repair the system with a retrofit. Very knowledgeable and responsive. I highly recommend them.
Victron MultiPlus-II Commissioning — ESS Assistant, Grid Code & DVCC Setup
- VEConfigure & ESS assistant
- G98 / G99 grid code
- DVCC battery integration
We guide you through VEConfigure, ESS assistant installation, UK grid code selection, DVCC battery setup, and VRM verification — via screen share or VRM remote console. Already commissioned and stopped working? The diagnostic is free and you pay £125 only if we fix it.
Book Commissioning Support — £145 fixedBack to Victron hubIndependent — not affiliated with Victron Energy.
Ron was very knowledgeable and patient as we worked through the cause of Givenergy Hybrid Inverter suddenly failing (with 0W grid). He was able to quickly identify the probable cause, and point me in the right direction to identify the ‘burnt out’ AC isolator switch & piece of cable, which I was able to find a local electrician to replace. The best £95 I have spent. Thanks Ron.
Absolutely wonderful. Would recommend without hesitation. I had an issue I was thinking would never be fixed and they fixed it. Help, advice and support every step of the way. I can't recommend highly enough. Thank you so much ⭐
Very pleased with solar tech support , they were very informative and helpful , arrived when they said they would and did a great job , I would highly recommend them .
Solar Tech Support answered my initial enquiry swiftly. They provided remote support to establish what the issue was, and through their experience and network, managed to get my clients system back online. Once the system was online, STS managed to diagnose the main issue to get the ac coupled inverter and battery back online, a battery repair was required. A site visit was organise and within a few days, the system was tested and back up and running. This has saved my client, and probably myself huge costs and inconvenience now the system is back online and working correctly. Would highly recommend.
Super support. Delighted I found them. System battery was down for quite a while and no one would try to fix it as GivEnergy out of business. A few hours later and I’m up and running again. Brilliant service!!! Highly recommend them.
What commissioning involves. Unlike single-box hybrid inverters that use a setup wizard, the MultiPlus-II requires manual configuration via VEConfigure — a desktop application that connects via MK3-USB adapter or VRM remote console. You need to install the ESS assistant, select the UK grid code, set charge and input current limits, and configure DVCC on the Cerbo GX for battery communication. Each step depends on the previous one being correct.
5-step MultiPlus-II commissioning
This guide covers a standard UK grid-connected ESS installation with a MultiPlus-II, Cerbo GX, MPPT solar charger, and third-party lithium battery. Complete each step in order — the ESS assistant depends on correct basic parameters, and DVCC depends on the ESS assistant being installed.
Connect to the MultiPlus-II via VEConfigure and set the basic parameters
VEConfigure is a Windows desktop application (also accessible via VRM remote console). Connect to the MultiPlus-II and set the foundational parameters:
Connection methods: MK3-USB adapter plugged into the VE.Bus port (direct laptop connection), or VRM remote console if the Cerbo GX is already online. VictronConnect Bluetooth cannot install assistants.
Install the ESS assistant for grid-connected operation
The ESS assistant is mandatory for grid-connected battery storage. Without it, the system operates in passthrough only:
The ESS assistant replaces any previous assistants. If you need to change settings later, you must re-run the assistant from scratch — it cannot be edited incrementally.
Configure UK grid code compliance for G98 or G99
UK grid-connected inverters must comply with Engineering Recommendation G98 or G99:
In VEConfigure under the Grid tab, select the appropriate UK grid code. The frequency and voltage trip thresholds are set automatically — do not modify them manually unless you have a specific DNO requirement documented in writing.
If you are unsure which grid code applies, check the total inverter AC output rating. The relevant value is the continuous AC output VA rating, not the DC input or solar capacity.
Configure DVCC and battery communication on the Cerbo GX
DVCC lets the battery BMS control the system dynamically. This step happens on the Cerbo GX, not in VEConfigure:
After enabling DVCC, verify that the CVL/CCL/DCL values shown on the battery device page are reasonable — CVL should be near the absorption voltage, CCL and DCL should match the battery's rated charge and discharge current.
Verify the complete system on VRM and run a charge-discharge test
Commissioning isn't complete until you've verified the system operates correctly end-to-end:
Monitor the first 24–48 hours on VRM. Check the daily energy summary to verify solar yield, battery throughput, self-consumption ratio, and grid import/export match expectations. See our VictronConnect & VRM setup guide if VRM is not yet configured.
Why Victron commissioning is more involved than other brands
Most hybrid inverters from brands like Sunsynk, Lux, or GivEnergy use a built-in setup wizard that walks through the essential settings in 10–15 minutes. The MultiPlus-II has no wizard — it's a component-based system where the inverter-charger, solar charger, battery monitor, and GX device are all separate products that need to be configured individually and then integrated. VEConfigure is powerful but assumes technical knowledge. The ESS assistant is not installed by default. Grid code settings must be selected manually.
The trade-off is flexibility. A correctly commissioned MultiPlus-II system can do things no single-box inverter can — parallel and three-phase configurations, multiple AC inputs (grid + generator), advanced ESS scheduling, and integration with virtually any lithium battery via DVCC. But that flexibility means there are more settings to get right, and more places for a misconfiguration to hide. In our experience, about 30% of Victron support requests trace back to a commissioning error rather than a hardware fault — usually a missing ESS assistant, incorrect AC input limit, or DVCC not being enabled.
MultiPlus-II commissioning — common questions
Need commissioning support for your MultiPlus-II?
We guide you through VEConfigure, ESS assistant installation, UK grid code selection, DVCC battery setup, and VRM verification — via screen share or VRM remote console.
- Commissioning support: £145 fixed fee
- G98 & G99 grid code covered
- ESS assistant & DVCC configuration included
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