Tell us what's happening with your system. We'll confirm whether it needs a remote diagnostic or an on-site visit, and give you a clear price before any work starts. Eastern Greater Manchester is in our extended coverage area — two to three working days for urgent faults.
Book a visitFree remote diagnostic · no fix, no feeIndependent — not affiliated with any installer or manufacturer.
Excellent service from Solar Tech Support. Extremely quick to respond, easy to deal with and clearly very talented engineers. They were persistent throughout a complex GivEnergy battery issue and resolved everything completely. Highly knowledgeable, professional and reassuring support from start to finish. Highly recommended.
Excellent response to diagnose a problem on our SolarEdge installation. Kept us informed at every step. Diagnosis quickly completed and solution implemented.
Contacted Solar Tech about my Givenergy battery storage system that wasn't working. Battery status was "idle". Given the company Givenergy had gone bust, I need independent quality technical help. Very patient and clearly very knowledgeable about battery systems Ron diagnosed possible issues and suggested several possible remedies. Worked our way through them and fortunately it began to work. The fault was very specific and only an experienced engineer would have thought to check. Suffice to say I'll be back if I need independent support again. Lastly you only pay if there is a solution. Outstanding.
I have a GivEnergy system consisting of two batteries, two inverters and a controlling EMS (Energy Management System) which has not worked since Nov 2025. After six months I discovered Solar Tech Support, reached out to them and Ron phoned me back – how often do you get that service? Could not be more helpful – worked directly with me over the phone, outside what I would call normal working hours. Lucid explanations and we were able to discuss the issues and history using camera and email history. As this was a very rare setup, Ron was able to access an EMS expert in the field to confirm the solution. One sunny day in, I am now only paying for standing charge and a few pence for spikes in grid consumption while battery catches up with house demand.
Amazing support, went out of his way to help try and get us back up and running
Ronald was great to help me sort out my giv energy inverter issue since company has gone bankrupt in april 26.
The eastern boroughs of Greater Manchester — Oldham, Rochdale, Tameside, and parts of Stockport — saw some of the highest uptake of government-funded solar installations in England. ECO, CERT, and Green Deal schemes targeted these areas heavily between 2011 and 2016. The result is thousands of ageing systems on terraced streets and council estates, many installed by companies that have since closed. The hardware is reaching the age where faults become common, and the original installers are gone.
Oldham, Rochdale, and Ashton-under-Lyne have dense terraced streets carrying compact 2–3kW systems installed under FiT and government incentive schemes. Narrow south-facing roofs, tight spacing between properties, and chimney shading are common. These systems typically run Solis or Fronius string inverters with 8–12 standard polycrystalline panels. Simple systems, but the inverters are now 10–14 years old and approaching end of life.
Eastern Manchester boroughs were targeted extensively by ECO and Green Deal programmes. Installers like Mark Group and A Shade Greener fitted thousands of systems across social housing and low-income households. Many homeowners received little documentation, no monitoring setup, and minimal explanation of how their system works. When the installer disappears, these customers are the most vulnerable — they often don't know what they have or who to call.
The eastern edge of Manchester climbs into the Pennines — Saddleworth, Mossley, Stalybridge, Glossop. Systems here face higher wind loading, more driven rain, and greater temperature swings than lowland installs. DC isolators, junction boxes, and roof-level MC4 connectors degrade faster in these conditions. The panels themselves handle it fine, but the electrical components need checking more regularly.
A growing number of Manchester homeowners with existing FiT-era systems are adding battery storage — typically GivEnergy or Sunsynk. Retrofitting a battery onto an older system that was never designed for one creates integration challenges: CT clamp placement, hybrid inverter compatibility, charge scheduling, and tariff optimisation all need to be configured correctly. We see a lot of these where the battery has been fitted but never properly set up.
Manchester sits at the western edge of our service area. The city's mix of terraced streets, semi-detached suburbs, and exposed Pennine-fringe locations creates a wide range of system types and fault patterns. We remote-diagnose before every visit. No call-out fees. All pricing confirmed in writing.
Fault-finding and on-site repair — inverter failures, DC isolator trips (common on Pennine-exposed systems), generation drops, battery faults. From £245.
Fault diagnosis →Complete replacement — old unit removed, new inverter installed, configured, and tested. We stock common models for faster turnaround. £795.
Inverter replacement →Emergency power supply installation — keep essentials running during outages using your existing battery. Particularly popular in areas with less stable grid supply. From quoted price.
EPS installation →Preventative annual service — generation analysis, inverter diagnostics, DC isolator and wiring check, firmware updates. Written report posted within 48 hours. From £195.
Annual maintenance →Moved into a Greater Manchester property with panels? We visit, identify the full system, set up monitoring, check tariff and warranty status, and hand you a written report. From £295.
On-site walk-through →Remote fault-finding — we access your monitoring portal, analyse generation and fault data, and check firmware. Written report usually within 24 hours. Free — £75 only if we fix it remotely.
Remote diagnostic →Eastern Greater Manchester's solar install base is dominated by government-scheme systems from 2011–2016. The hardware is ageing, the installers are gone, and the exposed Pennine fringe adds weather-related complications. These are the faults we see most.
The bulk of solar systems across Oldham, Rochdale, Tameside, and eastern Stockport were installed under ECO and Green Deal between 2011 and 2015. They typically run Fronius IG, Solis, or Growatt string inverters — all now past the 10-year mark. Symptoms: blank display, no generation, intermittent fault codes, tripping the consumer unit. The panels are almost always fine. Replacement with a modern hybrid inverter restores full output and adds battery-ready capability. Inverter replacement →
DC isolators are the weakest point in any solar installation, and they fail faster in exposed locations. Systems in Saddleworth, Mossley, Stalybridge, and the higher parts of Tameside see accelerated isolator degradation from driven rain and temperature cycling. A failed DC isolator can trip the entire system or — in worst cases — present a fire risk. We replace these as a matter of course during maintenance visits and carry stock of the most common types. Fault diagnosis →
Mark Group, A Shade Greener, and Solarplicity all installed heavily across eastern Manchester — and all three are gone. Homeowners are left with systems they don't fully understand, locked monitoring accounts, missing MCS certificates, and no warranty route. The systems are usually still generating — they just have no one managing them. We handle full recovery: monitoring transfer, documentation rebuild, warranty verification, and ongoing maintenance. Installer gone bust guide →
Homeowners adding GivEnergy or Sunsynk batteries to existing FiT-era systems across Manchester often find the battery isn't saving them money. The system charges during the day but imports from the grid during peak evening hours instead of discharging the battery. The cause is almost always configuration: CT clamp direction, eco mode settings, charge schedule timing, or a firmware update that has reset values. We diagnose and fix this remotely in most cases. GivEnergy support →
Eastern Greater Manchester was saturated by government-scheme installers during the FiT era. Several of the largest — Mark Group, A Shade Greener, Solarplicity — have all since closed. If your installer has gone into liquidation or stopped trading, we handle the full recovery — monitoring transfer, documentation, warranty claims, fault diagnosis, and ongoing maintenance.
Administration 2015. Government scheme installs across eastern Manchester. Fronius inverters now 10+ years old and failing.
Mark Group guide →Dissolved November 2023. Combined energy supplier and solar installer. Active across Greater Manchester — locked monitoring and missing documentation.
Solarplicity guide →Free solar panel scheme (rent-a-roof model). Installed thousands across the North of England including eastern Manchester. Systems now ageing with no support route.
Installer gone bust guide →Installer not listed? The recovery process is the same regardless of who installed your system. Full installer gone bust guide or book a call.
Eastern Manchester's install base skews heavily toward Fronius and Solis on older government-scheme systems, with GivEnergy and Sunsynk growing on battery retrofits. Each brand has different diagnostic methods, firmware management, and warranty processes — we know them all.
We focus on the eastern boroughs of Greater Manchester — the areas closest to our Yorkshire base via the M62. All at the same pricing as our core Yorkshire coverage.
Not listed? If you're in the eastern Greater Manchester area, we may still cover you. Get in touch and we'll confirm availability. We also cover Huddersfield and Leeds on the Yorkshire side of the Pennines.
Eastern Manchester has thousands of homes with solar panels installed under government schemes during 2011–2016. When these properties change hands, the new owner typically receives no documentation, no monitoring access, and no explanation of the FiT payments, inverter brand, or warranty status. We visit, identify every component, check performance, set up monitoring in your name, and hand over a written report covering everything.
Describe the fault — what you're seeing (or not seeing), the brand if you know it, when it started. We'll come back with a clear plan and price, usually same day. Eastern Manchester is within our extended coverage — same pricing, slightly longer lead time.
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