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Technical guides · Written by solar engineers

Solar system guides

Plain-English technical explainers for UK homeowners and installers. How solar batteries actually work. What CT clamps measure and why direction matters. What to check when your system is first installed. Written from hands-on experience, not from a marketing brief.
  • Engineer-written
  • Standards-referenced
  • Updated from live fault data
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Samuel Jakovljevic · Jul 2026 Google

I’ve used Ron a couple of times regarding issues with my Givenergy inverter and batteries after Givenergy went bust. My system stopped working properly so it was a stressful time but Ron resolved the issues and got my system working properly again. He’s really helpful and knowledgeable and I wouldn’t hesitate to recommend him and to use him again if the need arose.

Michael Fairhurst · Jun 2026 Google

Made contact for assistance with my GiveEnergy battery that wasn't discharging. Ronald looked at my issue the same day, identified the root cause with a clear explanation of what was going on along with some options on how to remediate the issue. So far my battery is now working and keeping my fingers crossed that it stays this way. Ronald is a very experienced and knowledgeable engineer and I would recommend.

Al · Jul 2026 Google

When my GivEnergy battery started playing up it became basically useless and several companies I called said they couldn’t help. Solar Tech Support really knew their stuff, communicated very well and resolved the problem quickly. Without them I’d have had to buy a replacement battery.

A D · Jun 2026 Google

Ronald was great to help me sort out my giv energy inverter issue since company has gone bankrupt in april 26.

Ankur Kr. Gupta · Jun 2026 Google

Ron took me through a diagnostic to confirm my GivEnergy Inverter had a fault. A common one as it turns out with the AC Inverter. As GivEnergy is defunct there is no immediate fix, aside from sourcing 2nd hand replacement. It may be that a fix becomes available over the summer which would make a lot of GivEnergy customers happy (Again)

Tony Deacon · May 2026
Technical explainers

How solar and battery systems work

Understanding the fundamentals helps you diagnose problems, interpret your monitoring data, and make better decisions about your system.

Practical guides

Installation and commissioning

What to look for, what to ask, and what to do when things aren't installed correctly.

For homeowners
Solar installation day checklist

What to check when your solar or battery system is being installed — roof penetrations, cable labelling, inverter location, commissioning tests, and the documentation you must receive. MCS 3002, 3012, BS 7671 referenced.

Read checklist →
Guide
Export limitation explained

Why DNOs set export limits, what G98 and G99 require, how inverters enforce limits using CT clamp data, and what happens when the limit is misconfigured.

Read guide →
Guide
Smart Export Guarantee explained

How SEG works, which tariffs are available, what your system needs to qualify, and how to check you're being paid the correct amount for your solar exports.

Read guide →
Firmware
Solar firmware update risks

Settings resets, stalled updates, version incompatibility, and bricked hardware — what can go wrong when updating inverter or battery firmware, and how to recover.

Read guide →
Grid & DNO
G98 vs G99 explained

Which grid connection standard applies to your system, how Fast Track G99 works, timelines, and what to do if DNO registration was never completed.

Read guide →
Monitoring
How solar monitoring works

How data flows from your panels to your phone, what the key portal figures mean, why monitoring goes offline, and how to access it after buying a house with solar.

Read guide →
Tariff
Octopus Flux with solar

How Flux's three-period day works, whether it is worth switching, how to configure every major inverter brand, and what to do when the BST clock shift breaks your schedule.

Read guide →
FIT
Upgrading panels on a FIT system

Can you replace old panels with higher wattage modules and keep your Feed-in Tariff? Yes — Ofgem confirmed it. How payments are pro-rated, the step-by-step process, and when it makes financial sense.

Read guide →
Safety
How to shut down your solar system safely

Step-by-step shutdown and restart procedure for maintenance, emergencies, or roof work. AC and DC isolation sequence, battery shutdown, and brand-specific notes for all major inverters.

Read guide →
Diagnostics
How to read inverter fault codes

What fault codes mean, where to find them, how to read error logs, and when a code means you need an engineer vs when you can fix it yourself. All brands covered.

Read guide →
FAQ

Common questions

The most common reason is that the timed charge schedule in your inverter or portal is not set correctly, or was reset by a firmware update. Check that timed charge is enabled, the charge window matches your tariff cheap-rate hours, and the target SoC is above your current battery level. If settings look correct, a reversed CT clamp can also prevent overnight charging — the inverter cannot correctly measure grid import, so the charge control logic misfires. See our CT clamps guide and battery not charging for full diagnosis steps.
A CT clamp (current transformer) is a sensor that measures electrical current. On a solar system, CT clamps tell the inverter how much power is being imported from or exported to the grid. If the CT clamp is installed backwards, or on the wrong cable, the inverter receives incorrect data — leading to the battery not charging, the system exporting when it should import, or monitoring showing wrong figures. Most CT clamp issues can be diagnosed remotely using your monitoring data. See the CT clamps guide for the full technical explanation.
Most LiFePO₄ batteries are rated for 4,000–6,000 charge cycles at 80% depth of discharge — roughly 10–15 years of daily use. The main factors affecting lifespan are depth of discharge (shallower cycles = longer life), operating temperature (batteries degrade faster above 35°C or below 5°C), and charge rate. GivEnergy offers a 12-year warranty on their battery modules. See how home battery storage works for the full technical picture.
Key checks include: roof penetrations are sealed, all isolators are correctly labelled, the inverter is mounted in a ventilated location away from direct sunlight, the WiFi dongle is connected and reporting, export limitation is configured if your DNO requires it, the installer runs a full generation test before leaving, and you receive your MCS certificate, G98/G99 notification reference, electrical installation certificate, and system user guide. See the full installation day checklist for every item with its relevant standard.
Yes — the technical guides cover principles that apply across all brands. Battery chemistry, CT clamp physics, and installation standards are the same whether your system is GivEnergy, Solis, SolarEdge, Growatt, or Sunsynk. Where brand-specific settings or behaviours differ, the guides note this and link to the relevant brand page. For brand-specific fault diagnosis, see the Brands section or Fault Codes.

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