Amazing support, went out of his way to help try and get us back up and running
GivEnergy Battery Tariff Optimisation — Get Every Penny from Your System
- Octopus Go, Flux, Agile, Cosy and Economy 7, rates as of October 2026
- The midnight crossing rule explained
- Solar export tariff guidance included
We set up GivEnergy charge schedules correctly for your specific tariff and usage profile. If your battery isn't charging overnight or isn't saving as much as expected, a remote schedule review identifies the issue fast.
Book your free remote diagnosticNot affiliated with GivEnergy Ltd or any energy supplier. Independent advice.
We decided to treat ourselves to an upgrade to our existing solar system, and after a little searching, it became evident that Ron and his team provide the service and support we required. Decommissioning and recommissioning our new SunSynk inverter and a wall-mounted Fogstar battery (which is of substantial size and weight compared to the original) was completed swiftly and competently. The installation was perfectly executed, and all upgraded paperwork for the increased battery export capacity was handled by Ron. I have no hesitation in recommending this team of support technicians to you.
Solar Tech Support answered my initial enquiry swiftly. They provided remote support to establish what the issue was, and through their experience and network, managed to get my clients system back online. Once the system was online, STS managed to diagnose the main issue to get the ac coupled inverter and battery back online, a battery repair was required. A site visit was organise and within a few days, the system was tested and back up and running. This has saved my client, and probably myself huge costs and inconvenience now the system is back online and working correctly. Would highly recommend.
Genius when it comes to solar and off grid installations we spent days trying to work out what was causing our problems and Ron resolved it in less than an hour! Cant reccomend enough
Ron made more sense in 20 mins than our installer has done over the last 12 months There is a jungle out there and you need someone like Ron to give a comprehensive overview and solution
Prompt and useful support regarding my Sunsynk system lack of performance. Ronald simplified the technical issues to make them understandable. Many thanks, looking forward to follow up.
Your tariff is half the value equation
A GivEnergy battery stores energy and releases it — but what it stores, and when, determines all of its financial return. The battery gives you one unique ability: you decide when to buy electricity, not just how much. On a flat-rate tariff, that ability is worthless.
Key principle: charge cheap, discharge expensive. The daily routine is simple: fill the battery during the cheap overnight window, use that stored energy during peak-rate morning and evening periods. Combine this with solar generation covering daytime loads and you've eliminated most of your peak-rate grid import.
Which tariff type works best with GivEnergy?
Not all time-of-use tariffs work the same way. Here's how the main types interact with a GivEnergy battery. Rates are Octopus Energy's published figures as of October 2026. They vary by region and change, so check your own before you switch.
A fixed cheap window: 7 or 10 cheaper hours a day. Simple to schedule around, highly predictable. Economy 7 hours are often 00:30–07:30 but are set by your meter and vary by region and supplier, so check yours. On Octopus's standard Economy 7 tariff in October 2026, the night rate was about 14–15p/kWh and the day rate about 31–34p/kWh.
Best for simplicity · Works well with manual GivEnergy charge schedule
A cheap rate from 00:30 to 05:30 every night: 9.4p/kWh as of October 2026, with a day rate of about 33–39p/kWh depending on region and whether you fix. Octopus says you need an electric car that you charge at home to join. Older Go agreements can have different hours, such as the four-hour 00:30–04:30, so check yours. Create a Timed Charge slot matching your hours in the GivEnergy app.
Simple and predictable · For homes with an electric car
A cheap rate for the whole home from 23:30 to 05:30: 8p/kWh as of October 2026, on fixed rates only, with a day rate of about 37–42p/kWh. It needs a compatible electric car or charger. Octopus smart-charges the car, not your battery, so set your own Timed Charge for the window. It crosses midnight, so split it in two (see the midnight rule).
For electric car owners · Needs a midnight split
Three rates every day, on UK clock time all year: cheapest 02:00–05:00, peak 16:00–19:00, standard the rest of the day. As of October 2026, import was about 15–17p, 26–28p and 36–39p/kWh, and export about 5p, 11–12p and 29–32p/kWh, depending on region. You need solar panels and a battery, an export MPAN, and Octopus import and export tariffs first. Charge in the cheap window and use Timed Export in the peak.
Half-hourly prices that follow the wholesale market. Octopus publishes the next day's prices between 4pm and 8pm, caps them at 100p/kWh, and they can go below zero when there is a surplus of renewable power. In the month to 25 October 2026 they ranged from below zero (about −8p) to about 79p/kWh, and the 16:00 to 19:00 slots were usually the dearest. A fixed Timed Charge slot will not follow the cheapest slots, so most owners automate it, often with Home Assistant or GivTCP.
For advanced users · Requires active schedule management or automation
For homes with a heat pump, electric boiler or electric radiators. Three cheap windows a day, 04:00–07:00, 13:00–16:00 and 22:00–00:00 (about 13–15p/kWh as of October 2026), and a peak from 16:00 to 19:00 (about 41–45p/kWh). A Timed Charge slot in the 13:00–16:00 window fills the battery for the evening peak.
Heat pump or electric heating needed · One slot per window
Two Octopus products control a GivEnergy battery themselves. Intelligent Octopus Flux runs the battery's whole schedule, but in October 2026 Octopus showed it as temporarily unavailable and open only to customers who bought solar and a battery from Octopus. Charge Pack is an add-on for Go, Intelligent Go and standard tariffs that takes over the battery for about two grid sessions a week. Either one overrides your manual schedule while it is in control, and Octopus says Charge Pack cannot be combined with another battery service such as Axle Energy.
Same unit rate all day. The battery charges and discharges at the same cost. Round-trip efficiency losses (typically 85–92%) mean you pay more than you save. Only beneficial for solar self-consumption, not arbitrage.
Compare time-of-use tariffs if you are on a flat rate
Setting up GivEnergy with Octopus tariffs
Octopus Energy has several time-of-use tariffs that suit a GivEnergy battery. Each one works differently, so know which you are on before you connect any service to the battery.
Octopus Go setup in GivEnergy app
Octopus Go's cheap window is 00:30–05:30, five hours, on UK clock time all year. Older Go agreements can differ, such as the four-hour 00:30–04:30, so check the hours on your own agreement. The Octopus app or your online account shows them.
In the GivEnergy app or portal: go to EMS settings → Timed Charge. Set Slot 1 to the window from step 1. Set Target SOC to 100% (or whatever level you need for the day). Save the schedule, and leave Eco mode on: outside the slot the system goes back to Eco, charging from surplus solar and meeting the home's demand. The battery should begin charging at the start of your window on the next cycle.
On Go, the Timed Charge slot in GivEnergy is all you need. Octopus's battery-control products take over the battery: Charge Pack, which works with Go, does so for each grid session and then hands it back. Connect one only if you want Octopus to run the battery, and then remove your own slots so the two do not compete.
Check the app or portal the morning after your first scheduled charge. The battery SOC should have risen to your target during the cheap window. If it hasn't, check the midnight rule below — this is the most common cause of first-night failures.
Octopus battery control: use one control system, not two
Intelligent Octopus Flux connects with your GivEnergy account login and then schedules the battery's charging and discharging itself, so the schedules you set in the GivEnergy app are overridden. Charge Pack does the same during its grid sessions. If you want Octopus to manage your battery, remove any manual schedules in GivEnergy. If you want to control it yourself, do not connect them. Running both causes the smart tariff lockout behaviour many users complain about. Intelligent Octopus Go is different: it controls the car's charging, not the battery.
Setting up a complete daily charge/discharge schedule
A complete schedule pairs a charge slot with a discharge slot. Many GivEnergy owners only set up the charge window, leaving the discharge to default — which means the battery may discharge at the wrong times.
EMS slot
Set to match your tariff's cheap window. Target SOC: 100% (or enough for the next day's usage). This is when the battery draws from the grid at the lowest rate.
EMS slot
Set to cover morning and evening peak periods. Target SOC: 4% (or your preferred reserve). The battery powers your home instead of drawing expensive peak-rate grid electricity.
Stays on
Eco mode stays on alongside your Timed Charge slot. Outside it the system runs in Eco: solar and the battery meet the home's demand, surplus solar charges the battery, and the grid is used only when needed.
Example: Octopus Go schedule on its 00:30–05:30 cheap window. If your agreement has different hours, use your own.
| Slot | Time | Target SOC |
|---|---|---|
| Charge Slot 1 | 00:30 → 05:30 | 100% |
| Discharge Slot 1 | 05:30 → 09:00 | 20% |
| Eco mode (no slot) | 09:00 → 16:00 | Solar priority |
| Discharge Slot 2 | 16:00 → 23:59 | 4% |
The midnight rule — why your battery isn't charging overnight
GivEnergy charge and discharge slots cannot cross midnight. Each slot must sit entirely within a single 24-hour period. This catches out almost every new GivEnergy owner setting up their first schedule. Intelligent Octopus Go's 23:30–05:30 window is one that needs splitting.
This applies in both the app and the portal. The midnight boundary rule is a firmware-level constraint — it applies identically whether you're using the GivEnergy mobile app or the web portal (givenergy.cloud). Some versions of the app will silently accept a crossing slot but not apply it. Others show an error. Either way, always split any slot that would cross midnight into two separate slots.
Export tariff — getting paid for surplus solar
If you have solar panels, a Smart Export Guarantee (SEG) tariff pays you for electricity exported to the grid. With a battery, the decision becomes more nuanced — do you store surplus for self-use or export it for payment?
Store all surplus solar in the battery. Use it during peak periods instead of paying peak-rate import. Best when your export rate is lower than your peak import rate.
Export surplus solar at a high SEG rate. Use Timed Export in GivEnergy for high-value periods: the battery discharges at full or set power, covers the house load first and exports the rest. Works best with the Octopus Flux peak export rate or Agile Outgoing evening prices.
Charge from cheap overnight rate. Use solar to cover daytime loads. Export only genuine surplus beyond battery full capacity. Best overall financial outcome for most households.
SEG rate vs peak import saving. For example, if you are paid 12p/kWh for export (Outgoing Octopus's flat rate in October 2026) and pay 27p/kWh to import, storing surplus solar to use in the evening saves you 15p more per kWh than exporting it. Only consider exporting stored battery energy when the export rate comes close to or above what you pay to import. That happens in the Octopus Flux peak window (about 29–32p/kWh for export in October 2026) and on some Agile Outgoing evenings.
Battery not charging as expected — checklist
Work through these in order — they cover the causes of the vast majority of tariff-related battery charging failures.
If your cheap window starts before midnight (e.g. 23:30), split the slot at midnight. This is the single most common cause of schedules that look correct but don't apply.
An inverted CT clamp makes the inverter think it's exporting when it's importing, and vice versa. The battery may believe household demand is already met and refuse to charge. See the CT clamp direction guide.
If another service is connected to your GivEnergy account (Intelligent Octopus Flux, Octopus's Charge Pack, Axle Energy or Home Assistant, for example), its control signals override your manual schedule. Check givenergy.cloud/account-settings/security, the address GivEnergy Software gives for removing a connected service — if a third-party integration is active there and you didn't intend it, remove it.
Octopus's smart tariffs need a smart meter sending half-hourly readings: a SMETS2, or a SMETS1 made by Secure. If the meter stops reporting, the tariff, and any service that relies on it, may not work as expected. Your supplier can check the meter is communicating.
Occasionally the GivEnergy app shows a schedule that hasn't reached the inverter. Close and reopen the app, open the schedule again and check it still shows what you set. If you have GivEnergy Premium, check it shows as active in the web portal too.
GivEnergy tariff — common questions answered
Battery not charging on your tariff?
We set up GivEnergy charge schedules correctly for any tariff — Octopus Go, Economy 7, Agile, or anything else. If your battery isn't saving what it should, a remote review finds the problem fast and sets up the correct schedule for your usage.
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