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Privacy Policy

Last updated: March 2026

1. Who we are

This website is operated by RVTC Ltd, trading as Solar Tech Support.

Solar Tech Support provides independent solar diagnostics, system support and technical advice for solar PV and battery systems across the United Kingdom.

2. Information we collect

When you submit a form on this website we may collect:

Your name
Email address
Phone number
Information about your solar system
Technical issue descriptions
Any additional information you choose to provide

3. How we use your information

Your information may be used to:

Respond to enquiries
Provide solar diagnostics or support services
Arrange consultations
Maintain records of customer enquiries
Improve our services and website

We do not sell, rent or share personal data for marketing purposes.

4. Legal basis for processing

Under UK GDPR we process personal data under the following lawful bases:

Legitimate interest — responding to enquiries
Contract — providing requested services
Legal obligations where required

5. Form submissions

Forms on this website are processed using secure third-party services. Information submitted through forms is used solely to respond to your enquiry or deliver services.

6. Cookies

This website may use cookies or analytics tools to understand how visitors use the site and improve performance.

Cookies do not give us access to your computer or personal files.

7. Data security

We take reasonable measures to protect personal information from unauthorised access, disclosure or misuse.

8. Your rights

Under UK data protection law you have the right to:

Request access to personal data we hold about you
Request correction of inaccurate information
Request deletion of personal data where appropriate

9. External links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

10. Changes to this policy

We may update this privacy policy periodically. The latest version will always be published on this page.