Single fixed-scope audit after a free scoping call. Report delivered 5–10 working days after the site visit.
Book a free scoping callExcellent service from Solar Tech Support. Extremely quick to respond, easy to deal with and clearly very talented engineers. They were persistent throughout a complex GivEnergy battery issue and resolved everything completely. Highly knowledgeable, professional and reassuring support from start to finish. Highly recommended.
Wow... a firmware update to my inverter sent the whole system into meltdown – the battery discharged, and the house seemed to be drawing power, and the solar, who knows where that was going? Aghhh... A short email exchange with Roland and Solar Tech Support sorted the problem... the firmware had reversed a setting (from when it was installed), and the CT clamp needed to be reversed. As soon as I had done that, the world returned to normal. Thanks, Roland; there is no way I would have come to that conclusion. Would I recommend them? You bet! Worth the fee? You bet, again!
After recently changing my fuse board the ct clamp broke, this meant my inverter was not communicating properly with my GivEnergy system. After several people letting me down, finally got put in touch with Ron. He came out within 24hours & resolved the fault within an hour, no fuse just got on with it. Work was tidy & arrived when he said he would. Ron followed up a few days later to confirm all was still good, great service from all involved.
⭐⭐⭐⭐⭐ 5-Star Review – Solar Tech Support Installing solar panels is only the first step! To get the best possible performance and maximise your investment, you need to make sure your system is configured correctly and all settings are properly optimised. **Solar Tech Support did exactly that for me, and I couldn't be happier with their professional service!** Their knowledge, expertise, and attention to detail helped me optimise my solar system to get the most out of it. If you already have solar panels and battery storage, I highly recommend contacting Solar Tech Support for professional advice, system optimisation, and technical support. Don't just install solar panels – make sure you're getting the maximum benefit from your investment! ⭐⭐⭐⭐⭐ Highly recommended! Thank you, Solar Tech Support, for your excellent service!
Ronald at Solar Tech Support was very quick and knowledgeable in helping me restart my GivEnergy solar electric battery. I would highly recommend his services.
Ron is truly a gem. Logged into my GivEnergy system remotely, dignosed a faulty cell in the battery, providing clear explanation, including screen grabs. Offered advice of companies I could use to fix battery. All completed over WhatsApp with clear, precise & friendly comms. Stayed true to company statement/ethos "We dont fix it, you dont pay" and didn't charge me aynthing. 100% recommend if you have any issues with your solar system.
Half-day on-site. Typical small commercial rooftop. Written report within 5 working days.
Full-day on-site. Multi-string commercial array or rooftop + small battery. Written report within 7 working days.
Quoted per system. Multi-MW ground-mount or large industrial roof. Written report within 10 working days.
You are purchasing or leasing a commercial property with an existing solar installation. You need to know what condition it is in, whether it is generating to specification, and what maintenance liabilities you are inheriting. The audit report feeds directly into your due diligence pack.
Your insurer requires evidence that the solar installation is in safe working order and professionally maintained. An independent audit provides the documented proof — covering electrical safety, component condition, and compliance with current regulations — from a provider with no conflict of interest.
Generation figures do not match projections, and your current provider cannot explain why — or you do not trust their explanation. An independent audit benchmarks actual output against expected yield, identifies the cause of underperformance, and provides evidence you can use to hold the responsible party accountable.
Your current O&M provider has recommended significant work — inverter replacement, re-stringing, battery upgrades — and you want an independent view before committing. Our audit assesses whether the recommended work is necessary, proportionate, and correctly scoped.
The lease requires periodic independent assessment of the solar installation, or the landlord needs confirmation that the tenant is maintaining the system. The audit report provides the evidence both parties need — written by an independent third party.
Manufacturer warranties on inverters or panels are approaching expiry. An independent audit identifies any faults or degradation that should be claimed under warranty before the window closes — documented with the evidence needed to support the claim.
Visual and electrical inspection of all inverters — error code history, firmware version, fan condition, heat damage assessment, and performance benchmarking against manufacturer specifications. SMA, Huawei, Solis, SolarEdge, GoodWe, Fronius, Sungrow, ABB, Ingeteam.
String-level voltage and current measurements to identify failed panels, bypass diode faults, or wiring issues. Visual inspection for hotspots, microcracks, snail trails, delamination, and physical damage. Shading and soiling assessment where relevant.
DC isolator condition, cable routing and integrity, earth continuity, insulation resistance testing, and verification of protective device settings. DNO connection agreement reviewed for G98/G99 compliance. Safety issues flagged with a clear risk assessment.
Where battery storage is present — state of health, charge/discharge cycle history, BMS configuration, cell balancing status, thermal management. Warranty status verified where manufacturer records are available. Degradation benchmarked against expected lifecycle.
Actual generation compared against expected output based on system size, orientation, tilt, location, and shading profile. Where monitoring data is available, we analyse historical trends to identify degradation patterns, seasonal anomalies, and periods of underperformance. If monitoring is offline, we note this and recommend restoration.
A comprehensive written report documenting system condition, all findings, identified faults, performance benchmarks, safety compliance status, and clear recommendations. Designed for third-party use — share it with your landlord, insurer, legal team, or procurement department. Delivered within 5–10 working days of the site visit.
Tell us about the system and the reason for the audit. We confirm scope and pricing within one business day. No obligation to proceed to ongoing maintenance.
Due to unprecedented demand we’re currently only carrying out on-site work in Yorkshire, and replies are taking up to 7 days. Remote diagnostics continue for the whole UK as normal.
Every message is read and answered, so please don’t send it twice; that only slows the queue.
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