Completely dead, repeated fault trips, or significant output loss — we assess Trannergy failures and recommend the right replacement.
Book replacement assessmentSee all servicesI’ve used Ron a couple of times regarding issues with my Givenergy inverter and batteries after Givenergy went bust. My system stopped working properly so it was a stressful time but Ron resolved the issues and got my system working properly again. He’s really helpful and knowledgeable and I wouldn’t hesitate to recommend him and to use him again if the need arose.
Ron is incredibly knowledgeable about solar installs in general but knows givenergy products inside out and the key personnel that worked there from the start to the end. My problem was spurious in its nature but Ron spotted it straight away when he understood the installation details. In essence the installers didn’t fit the correct trip switch. He also gave me hope that in the future hardware repairs could be possible but it’s still early days. This guy really is in the know and keen to sucas a business If you need help don’t hesitate
A superb service from Ron who went beyond the normal service received from other Tech support companies. I live abroad and was badly let down when my givenergy system failed (and the company went bankrupt) and the local supplier ran away from the problem. Ron sorted the problem and even accessed specialist coding for the inverter that would not be available for suppliers. Ron also ran a full diagnostic to insure that all was in good working order afterwards. Without Rons support and patient assistance I doubt I would ever have got the system back up and running. Well done and thankyou and you have a customer for the future.
I reached on behalf of a friend, who had lost control of their battery following a storm. A couple giv energy “dealers” had attempted and said different fixes. None worked. Solar tech support solved it remotely on the first attempt almost instantly. Genuinely a 10/10 service.
Ron responded very promptly regarding my GivEnergy battery issue, his knowledgeable diagnosis was spot on and resolved the issue on first attempt. Would recommend to any and all.
I've spoken to Ron a couple of times with issues with my Givenergy installation. Such a friendly knowledge guy very highly recommended. Thank you very much for resolving my issues
Trannergy was a Chinese string inverter manufacturer that supplied single-phase and small three-phase units to UK installers. Models are typically 1–5kW. The brand ceased UK operations before 2016 and no UK distributors carry spare parts. Monitoring portals associated with Trannergy units are no longer accessible. Trannergy inverters remaining in service are aged 10+ years and are at end-of-life for their power electronics.
The lack of manufacturer support means there is no firmware update pathway, no access to technical documentation, and no spare components available. When core components like DC bus capacitors or IGBT modules fail — which is increasingly common for units installed in 2011–2015 — there is no economic or practical repair route. Replacement with a modern, supported inverter is the only viable path.
Completely dead unit, no lights or display. The most common failure mode for end-of-life Trannergy units. Capacitor failure or power board fault. Non-repairable.
Inverter trips repeatedly and requires manual reset. Indicates failing protection circuits or capacitor degradation causing instability. Likely to worsen progressively.
Inverter appears to run but produces well below expected. Capacitor degradation or IGBT partial failure. Compare against calculated roof output to confirm.
When a Trannergy inverter fails, you have the option of a like-for-like string inverter replacement, or an upgrade to a hybrid inverter with battery storage. The choice depends on your panel string configuration and whether you want to add battery storage in the future. STS assesses string compatibility and recommends the most suitable modern replacement.
Upgrade to a hybrid inverter with battery storage — most popular choice for Feed-in Tariff-era system upgrades.
View GivEnergy support →Cost-effective direct string replacement or step up to hybrid. Wide compatibility with older panel strings.
View Solis support →Value-for-money string or hybrid replacement. Strong UK installer network and monitoring support.
View Growatt support →STS supports all major active inverter brands for replacement assessment. We help you choose the right replacement without being tied to any manufacturer.
Browse all active brandsTell us what happened to your inverter — we'll assess the fault and recommend the most suitable modern replacement for your system.
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