Ron was Absolute God send . After 6 months of nightmares with the installer who messed up in every single aspect of the install... Ron came investigate and provide me with a detailed report and standing behind his words for my case His knowledge and understanding are simply exceptional. I can not express how happy I am to have the luck to deal with him
Low voltage disconnect — loads cutting off
The cause is usually one of four things: the LVD threshold is set too high, high-current loads are causing voltage sag, cold weather has reduced battery capacity, or the battery bank is undersized for the daily load.
- LiFePO4 and lead-acid covered
- Voltage sag is often the cause
- No fix, no fee
We diagnose LVD trips remotely — checking your threshold settings, voltage sag under load, battery temperature, and daily energy balance to find the root cause and recommend the fix.
Get free remote help — no fix, no feeAll problem guidesIndependent — not affiliated with any brand or manufacturer.
Ron took me through a diagnostic to confirm my GivEnergy Inverter had a fault. A common one as it turns out with the AC Inverter. As GivEnergy is defunct there is no immediate fix, aside from sourcing 2nd hand replacement. It may be that a fix becomes available over the summer which would make a lot of GivEnergy customers happy (Again)
⭐⭐⭐⭐⭐ Absolutely Outstanding Service! My GivEnergy system had completely gone down, and unfortunately I was getting absolutely no support from either the original fitter or the supplier. I was left completely stuck with a system that wasn’t working. I contacted Solar Tech Support and they were absolutely brilliant from start to finish. They quickly got to the bottom of the problem, knew exactly what they were doing, and managed to get my entire system back up and running. Hands down, these guys are absolute experts in their field. The level of knowledge, professionalism and customer service was exceptional, especially when I’d already been left without any support elsewhere. If you have a GivEnergy system and you’re struggling with an issue, don’t hesitate to contact Solar Tech Support. I honestly can’t recommend them highly enough. 5 stars all day long! 🌟🌟🌟🌟🌟
What a fantastic service. Had my fault diagnosed within minutes and actually managed to resolve the issue remotely within a few minutes more. This guy is like a “Solar Batman” helping consumers fix their problems using his extensive industry knowledge and expertise. Outstanding service. Thank you so much.
Givenergy panels and battery had been offline for a couple of months after various changes by Givenergy to their app etc. Ron did a fantastic job of sorting it out - got things up and running almost immediately, followed by some fine tuning to get things fully configured. What a legend - great service, great comms, great result.
A really big thank you to Ron and his team, he has vast amounts of knowledge and got my system back up and running, also good to get on with. I was absolutely lost as to know what to do, no help from installer and somehow came across Ron and am I glad I did. I would definitely definitely recommend him to anyone who has faults with there solar system, any make I would say. Thanks again Ron a pleasure meeting you.
LVD is a protection mechanism, not a fault
The low voltage disconnect exists to prevent battery over-discharge. The problem is either that it is triggering when it shouldn't (wrong threshold or voltage sag), or that it is triggering correctly because the battery genuinely doesn't have enough capacity for the load. Diagnosing which of these applies determines the fix.
UK peak sun hours drop from 4–5 per day in summer to 1.5–2.5 per day in December and January — and low sun angles mean the first and last hours of generation are marginal.
Batteries in unheated outbuildings or sheds can drop to 5–10°C, reducing usable capacity by 15–20% and increasing internal resistance so that voltage sag is worse under the same load.
Check the LVD threshold setting on the MPPT controller or inverter
Compare your LVD setting against the correct value for your battery chemistry:
Reference values
If the controller is set to a sealed lead-acid profile but you have lithium, the LVD will be set to the SLA value — which may be too high for LiFePO4. Switch to a custom profile and set LVD manually from the battery manufacturer's specification sheet.
Measure actual battery voltage under load to check for voltage sag
Voltage sag is the most misdiagnosed cause of LVD trips. The battery has capacity remaining, but the terminal voltage drops below LVD under load:
How to test
Use the MPPT monitoring app, VRM (Victron), or a multimeter to read battery voltage during a load event. Note the voltage at the moment of disconnection.
Confirming sag
If the voltage immediately recovers to a healthy level (e.g. jumps from 47V back to 51V the moment loads disconnect), the battery had capacity — the sag triggered LVD, not genuine depletion.
Sag magnitude
A well-sized battery bank should sag less than 2V under normal load. Sag of 3–5V under a 3kW load on a small 5kWh bank is common and means the bank is too small for that load.
Victron-specific
VRM shows a detailed battery voltage graph — look for sharp dips at the time of LVD events in the advanced history section.
Identify loads drawing excessive current and causing voltage sag
Identify which load is active when LVD trips occur. High-current loads cause the most pronounced sag:
Reference draws
Running a kettle and washing machine simultaneously on a small battery bank is a common LVD trigger. Stagger high-draw appliances or run them only during solar hours when the MPPT is also contributing current.
Check for cold-weather capacity loss reducing effective battery size
LiFePO4 capacity and internal resistance are both affected by temperature. A battery in an unheated space in winter is effectively smaller than its nameplate rating:
Capacity by temperature
If LVD trips are concentrated in winter or at night, check the battery temperature. Insulating the battery enclosure or moving it to a heated space can recover 15–20% of winter capacity loss. See our cold weather battery guide for more detail.
Resize the battery bank or adjust load schedule if the system is fundamentally undersized
If LVD trips frequently regardless of season or threshold setting, the battery bank is too small for the daily load. Use this sizing check:
Calculation
Add battery capacity
Most lithium systems allow stacking additional modules — check battery compatibility list for parallel limits.
Reduce load
Swap resistance heating for heat pump alternatives. Replace incandescent or halogen with LED. Move washing to solar peak hours.
Add a generator
A generator backup charge input allows the battery to be topped up during sustained low-solar periods rather than relying on the battery alone.
Low voltage disconnect — common questions
Loads keep cutting off in your system?
Tell us your battery voltage at the point of disconnection, your LVD threshold setting, and what loads were running. We'll identify whether it's a settings issue, voltage sag, or a sizing problem.
- No fix, no fee
- LVD settings, sag & sizing all covered
- All MPPT controller brands supported
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Got a solar fault or need a quick answer? Drop us a message and we usually reply within a few minutes. Mon–Fri, 9am–7pm.