My GivEnergy solar and battery system is failing intermittently, GivEnergy is in administration and so is my installer, so it was a relief to get Ron’s expert advice.
Steve Trossell · Jun 2026 Google
Solar Panel Maintenance in Yorkshire
Yorkshire has one of the oldest solar fleets in England — tens of thousands of systems installed during the FiT era that have never been professionally serviced. Panels degrade, connectors corrode, isolators fail, cable clips snap, and settings drift. An annual maintenance visit catches all of this before it costs you generation or becomes a safety issue.
from £195 standard system · one-off, no subscription
- Based in Leeds — same-week availability
- Physical inspection + settings audit
- Written report within 24 hours
Book a maintenance visit
Standard system (up to 12 panels, 1 inverter, 1 battery) — from £195. Larger systems quoted on enquiry. One-off visit, no subscription.
Book maintenance visitRemote health check — £145Unfortunately, only weeks after Givenergy went into receivership, our system failed. Our installers were unhelpful in the extreme but Solar Tech Support were able to diagnose a terminal problem with our Gen 1 AC3 inverter. They advised regarding the available options and (having decided to buy a replacement Givenergy inverter as the simplest solution) they were able to get us up and running. They made themselves readily available to talk through the process and manage any faults. I would have no problem recommending them.
Stephen Paul · Aug 2026 Google
We were having problems with our inverter, couldn’t get an early response from our installer a stressed conversation between our installer and solar tech support led to a text to us to authorise connection to your company . Ron was a very helpful and knowledgeable man who tried with a bit of difficulty as we are pensioners and very knowledgeable. Spent time on phone without making us feel small.we would recommend this company if you have any problems. Thanks Ron 5 star
Me and the boss · Aug 2026 Trustpilot
I contacted STS when I was having problems with my GivEnergy AC3 inverter and they were extremely helpful. They took the time to properly investigate the system, talked me through a number of things we could try remotely, and ultimately inspected the system to establish what had gone wrong. They identified that the inverter’s battery board had failed beyond repair, while confirming that the two batteries themselves were still healthy. They also provided a clear report explaining their findings, which was particularly helpful given the current situation with GivEnergy. What impressed me most was their knowledge and willingness to help. They didn’t just give me a quick diagnosis — they took the time to understand the problem and explain the options available to me. I’m very pleased with the service I received from STS and would have no hesitation in recommending them to anyone needing help with a GivEnergy solar and battery system.
Mark Roberts · Sep 2026 Google
Wow... a firmware update to my inverter sent the whole system into meltdown – the battery discharged, and the house seemed to be drawing power, and the solar, who knows where that was going? Aghhh... A short email exchange with Roland and Solar Tech Support sorted the problem... the firmware had reversed a setting (from when it was installed), and the CT clamp needed to be reversed. As soon as I had done that, the world returned to normal. Thanks, Roland; there is no way I would have come to that conclusion. Would I recommend them? You bet! Worth the fee? You bet, again!
Pete Hawkins · Jul 2026 Google
Ron is incredibly knowledgeable about solar installs in general but knows givenergy products inside out and the key personnel that worked there from the start to the end. My problem was spurious in its nature but Ron spotted it straight away when he understood the installation details. In essence the installers didn’t fit the correct trip switch. He also gave me hope that in the future hardware repairs could be possible but it’s still early days. This guy really is in the know and keen to sucas a business If you need help don’t hesitate
Geoffrey Heathcote · Jun 2026 Google
Yorkshire context
Why Yorkshire solar systems need maintenance more than most
The majority of solar systems across Yorkshire were installed between 2010 and 2015 under the Feed-in Tariff. Many were installed quickly through government energy efficiency schemes — Mark Group, Solarplicity, Snug Energy — with minimal aftercare. When those companies went bust, the aftercare disappeared entirely. The result: thousands of systems across South and West Yorkshire that have been running for 10–15 years without a single professional service visit.
10–15 yr
Average age of FiT-era systems — most never serviced
1–2 hrs
Typical on-site visit duration
24 hrs
Written report delivered after the visit
Physical degradation is cumulative — corroded connectors, cracked cable clips, and failing isolators don't fix themselves. A system that "seems fine" on the monitoring portal can have multiple physical issues that are silently reducing output or creating safety risks. An annual maintenance visit catches all of this. Full maintenance service details →
What's included
What we check on every Yorkshire maintenance visit
Every visit follows the same thorough inspection protocol regardless of system brand or age. Here's what the engineer covers on site.
Panel and roof inspection
Visual check of every panel for cracks, delamination, hotspots, soiling, and bird damage. Mounting frames and fixings checked for corrosion. Cable clips and trunking inspected for UV degradation — common after 5+ years. Light cleaning included where safe.
Electrical safety checks
DC isolator operation confirmed. AC isolator and consumer unit connections checked. Earth bond continuity verified. Cable entry points inspected for water ingress. Any signs of heat damage, arcing, or loose connections flagged immediately.
Inverter and battery health
Inverter physically inspected for fan noise, heat discolouration, and error indicators. Battery units checked for swelling, damage, and cable condition. Cell balance reviewed. Generation performance compared against expected output for your system size and location.
Settings and configuration audit
Export limit verified against DNO agreement. Charge and discharge schedules reviewed for your current tariff. Firmware version noted with update recommendation if needed. Monitoring portal checked. CT clamp orientation confirmed.
The written report follows within 24 hours — findings, photos, and prioritised actions. If any faults are found during the visit that need repair, we quote separately. Full checklist and service details →
Who this is for
When to book a maintenance visit
Never been serviced
System installed 5+ years ago and no professional has looked at it since. This is the majority of FiT-era systems across Yorkshire.
Installer gone bust
Mark Group, Solarplicity, Snug Energy, All Seasons Energy — all gone. We're your independent replacement for ongoing maintenance.
Annual routine service
Keeping the system in good condition year on year. Many manufacturers recommend annual inspections — it also protects warranty validity.
Before winter
Catch any issues before the low-generation months when you're relying more on battery and grid. A pre-winter check maximises self-consumption.
Selling your home
A recent maintenance report provides documented proof the system is professionally maintained — useful for conveyancing and buyer confidence.
Battery recently added
A maintenance visit after a battery retrofit confirms everything is wired correctly, charge schedules are optimised, and EPS is functioning.
Coverage
Where we carry out maintenance visits across Yorkshire
We're based in Leeds and cover the whole region. No additional travel charge within Yorkshire.
Core — 2–3 days
Inner ring — within a week
Outer ring — within 2 weeks
Solar maintenance in Yorkshire — common questions
A standard annual maintenance visit is from £195 for systems up to 12 panels, one inverter, and one battery. Larger systems or multi-battery stacks are quoted on enquiry. This is a one-off visit — no subscription or ongoing commitment. The price includes physical inspection, electrical checks, settings audit, and a written maintenance report. Full service details →
Most manufacturers recommend an annual inspection. For systems under five years old in good condition, every 12 to 18 months is reasonable, except on Fox ESS equipment: Fox ESS's manuals ask for a safety check by a qualified technician at least every 12 months. Older FiT-era systems — which make up the majority in Yorkshire — benefit from annual visits because physical issues like corroded connectors, degraded cable clips, and failing isolators only get worse over time. If your system has battery storage, annual servicing is particularly important for battery health and charge cycle efficiency.
Yes — and this is one of the most common reasons Yorkshire homeowners book a maintenance visit with us. Mark Group, Solarplicity, Snug Energy, and All Seasons Energy all installed thousands of systems across the region before folding. Many of these systems have never been serviced since installation. We service all brands and all installer configurations — no previous relationship with the original installer needed. Installer gone bust guide →
A remote health check analyses your system's performance data, settings, and battery telemetry from monitoring software — no one visits your property. It costs £145. A maintenance visit is an on-site service where an engineer physically inspects every component: panels, cabling, isolators, earthing, inverter, battery, and connections. Physical issues like corroded connectors, water ingress, and panel soiling cannot be identified remotely.
When was your system last professionally serviced?
If the answer is "never" or "I don't know" — book a maintenance visit. We'll inspect every component, check all settings, and give you a written report with any actions needed. One-off visit, no subscription, no pressure.
- Standard system from £195 · 1–2 hour visit
- Written report within 24 hours
- Don't need a visit? Remote health check £145
Service notice
We’re busier than ever. Thank you for your patience.
Due to unprecedented demand we’re currently only carrying out on-site work in Yorkshire, and replies are taking up to 7 days. Remote diagnostics continue for the whole UK as normal.
Every message is read and answered, so please don’t send it twice; that only slows the queue.
Ronald Director, Solar Tech Support
On-site: Yorkshire only, for now
Remote: UK-wide, as usual
Remote fix: £125 if we fix it, no charge if we don’t
Replies: within 7 days
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