Massively massively recommended. We had a big battery array (49kW across three phases) put in four years ago. c £35k cost. It’s been a total nightmare for many reasons, not least 1. our installer being totally useless and unresponsive and 2. Givenergy, our battery supplier, going bust. Long story short it had never worked anywhere near properly despite countless hours on phones and emails; the best we’d achieved was one third of the batteries working. Rather than write it off, I asked a PM friend to try to source someone who could come on site and review and revive the system. He found Solar Tech Support and Ron. Ron assured us he was the man to get it going again. After so many years of pain, I was not convinced but, true to his word, five hours later it was up and running. Lovely chap, super knowledgeable with a support team to lean on who are also clearly super technical. I honestly didn’t think there was much chance of getting this array going ever again so was absolutely delighted when Ron and team pulled it off. Bravo!
GivEnergy Repairs & Support in Barnsley
- Core coverage — 30 minutes from our Leeds base
- Independent — not affiliated with GivEnergy Ltd
- All GivEnergy inverters, batteries, and EV chargers
Barnsley's AC-coupled retrofits and FiT-era systems are our speciality. Tell us the GivEnergy model and the symptoms — most configuration faults are resolved remotely in a single session.
Book diagnosticHow the diagnostic worksAmazing support, went out of his way to help try and get us back up and running
Contacted Solar Tech Support when trying to understand what my Givenergy inverter problem might be and what might be my options. Received good/honest advise which backed up my thoughts.
Excellent service from Solar Tech Support. Extremely quick to respond, easy to deal with and clearly very talented engineers. They were persistent throughout a complex GivEnergy battery issue and resolved everything completely. Highly knowledgeable, professional and reassuring support from start to finish. Highly recommended.
After GivEnergy went into liquidation, just my luck, my battery started playing up (internal board crashed). Contacted my installer - not interested! Found Solar tech support on a Google search. Sooo glad I found this company! Ron is extremely helpful and has plenty of experience. He soon confirmed what the fault was, and helped me to get my system up and running again. Now moved my GivEnergy account to Solar tech support, and will definitely use again if I have more issues. Unusual to find such a helpful company in these times, no morons reading scripts, just direct contact with the engineer.
I’ve used Ron a couple of times regarding issues with my Givenergy inverter and batteries after Givenergy went bust. My system stopped working properly so it was a stressful time but Ron resolved the issues and got my system working properly again. He’s really helpful and knowledgeable and I wouldn’t hesitate to recommend him and to use him again if the need arose.
Why Barnsley's FiT systems are getting GivEnergy retrofits — and why they need expert configuration
Barnsley has one of the highest concentrations of Feed-in Tariff-era solar systems in our coverage area — thousands of installations from 2010 to 2019. The panels are still generating well but paired with cheap string inverters that have failed or are near end-of-life. Instead of replacing the whole system, homeowners are adding GivEnergy batteries via AC coupling. It's a smart retrofit — but AC coupling to older string inverters creates configuration challenges that generic installers often leave unresolved.
Older systems use simple string inverters that weren't designed for battery retrofits. GivEnergy batteries are added on the AC side — a solution that works if the CT clamp, export limit, and eco mode are all set correctly. Many Barnsley retrofits skip these steps.
Barnsley's original solar systems were often installed by companies now gone — Mark Group, HomeSun, A Shade Greener. The battery retrofit was done by a different company. Homeowners now have two missing support relationships and no one understands the whole chain.
Many Barnsley systems still have Feed-in Tariff meters paying for every kWh exported. If the GivEnergy battery is misconfigured, it can push power back to the grid and interfere with FiT readings — costing the homeowner money. Correct AC export limit is essential.
One of the most common Barnsley faults. Battery charges to 100% in the afternoon but drains back to near-zero by morning. Usually the export limit is missing or set wrong, or the battery isn't in eco mode. Prevents the system from saving money.
GivEnergy problems we fix most often in Barnsley
These are the faults we diagnose on Barnsley GivEnergy systems every week. Most are AC coupling and FiT-specific issues unique to this area's older solar base. Most are resolved remotely. Each links to a detailed guide.
Barnsley's most common retrofit fault. GivEnergy battery is AC-coupled to an older string inverter but power isn't flowing where it should. Battery charges slowly or not at all from solar; house imports from grid while battery is full. The CT clamp on the battery's AC side is almost always installed in the wrong direction or missing entirely. Easy fix remotely via portal settings.
FiT generation meters measure solar output. If the GivEnergy battery's AC-side CT clamp is pointing the wrong way or the export limit isn't set, the battery can push power back into the meter, interfering with FiT readings and costing you income. We configure the export limit to match your FiT meter — preserving your tariff income while letting the battery work.
Battery charges to 100% in the afternoon but is nearly empty by morning. On Barnsley AC-coupled retrofits, this is usually the export limit set to zero or missing entirely — the battery tries to export at night and can't, so it shuts down and drains slowly. Fixing the export limit stops the overnight drain immediately.
GivEnergy firmware updates sometimes change behaviour on AC-coupled systems or older string inverter combos. Battery starts charging slower, or settings reset to defaults. We check firmware version and revert or patch if needed — keeping your system stable on your exact hardware combination.
Some older string inverters are starting to fail — relay clicks, won't connect to grid, or generation drops to zero. If the relay is the fault, replacement starts £1,495. Covered by GivEnergy's 12-year warranty if the battery is at fault. We handle the full claim and on-site swap.
FiT batteries need special configuration — we get it right
AC-coupled GivEnergy batteries on Barnsley's FiT systems need the export limit set to your specific meter reading, eco mode configured for your tariff, and the CT clamp direction verified. Get these wrong and your battery won't charge, will drain overnight, or will interfere with your Feed-in Tariff income. We audit the entire configuration and set it correctly in a single remote session.
Your Barnsley solar or GivEnergy installer isn't answering — we take over
Many of Barnsley's original FiT-era solar systems were installed by companies long gone — Mark Group, HomeSun, A Shade Greener — or stopped doing support years ago. The GivEnergy battery retrofit often came from a different installer altogether. You end up with two broken support relationships and no one who understands how the whole chain works. The GivEnergy 12-year warranty is with the manufacturer, not the installer. We take over the full relationship — both the original solar system AND the battery retrofit.
Map the entire chain — original string inverter, battery, panels, FiT meter if applicable, any other hardware. We take over monitoring of the whole system, not just the battery. Monitoring setup guide →
Check every setting on the solar system AND the battery — string inverter settings, GivEnergy charge schedule, eco mode, export limit, CT clamp direction, FiT meter integration — and optimise for your tariff. Most systems are left on defaults or outdated settings.
Verify your GivEnergy warranty status directly with the manufacturer. If a fault is covered, we handle the claim. For ongoing maintenance — firmware updates, configuration adjustments when you change tariff, troubleshooting — you have a single point of contact. GivEnergy warranty details →
GivEnergy support across South Yorkshire
Barnsley is one of our core South Yorkshire coverage areas. We also cover the surrounding towns and villages — all within fast response times from our Leeds office.
Not listed? If you're in the Barnsley area, we cover you. Full Barnsley coverage details →
GivEnergy support in Barnsley — common questions
Book GivEnergy support in Barnsley
Send us the GivEnergy model, a photo of the system if you have one, and your Barnsley postcode. We'll check whether it's a configuration fault we can fix remotely or something that needs an on-site visit — and confirm the price before any work starts.
- Free remote diagnostic · no fix, no fee
- On-site repair — from £245
- Core coverage — 30 minutes from our Leeds base
GivEnergy problems? No fix, no fee.
I’ve worked on hundreds of GivEnergy systems and know the kit inside out. If yours is playing up, my promise is simple — no fix, no fee: just £75 if we fix it, free if we don’t.
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Got a solar fault or need a quick answer? Drop us a message — we usually reply within a few minutes. Mon–Fri, 9am–7pm.