Tell us your inverter brand and model, and what you want protected during a power cut. We'll confirm compatibility and recommend the right EPS configuration for your setup.
Book EPS installationCheck compatibility first — free assessmentWhat a fantastic service. Had my fault diagnosed within minutes and actually managed to resolve the issue remotely within a few minutes more. This guy is like a “Solar Batman” helping consumers fix their problems using his extensive industry knowledge and expertise. Outstanding service. Thank you so much.
Absolutely wonderful support. I have a GivEnergy system that was installed in 2022, and a firmware update was flagged in the app, so I proceeded to update the software .... and immediately regretted it, as my inverter came up with an error, and was not working at all! With no GivEnergy support available, and my installer saying there was nothing he could do, I googled help, and found Ron. What a stroke of good luck! Submitted an on line enquiry late morning, and received phone call just after 5 pm, and later that evening Ron was able to supply me with old firmware no longer available on the GivEnergy web site. I was then able to update the firmware using a GivEnergy youtube video as reference, and hey presto the system was back up and running. One further slight adjustment by Ron and we are back normal. What a relief. I have no hesitation in recommending Solar Tech Support if you have a problem. Great service! And if you are a GivEnergy system owner, whatever you do, DO NOT UPDATE FIRMWARE!
Very very helpfuland so quick. Made sure that a non expert like myself understood what the problem was and how to resolve it.
A superb service from Ron who went beyond the normal service received from other Tech support companies. I live abroad and was badly let down when my givenergy system failed (and the company went bankrupt) and the local supplier ran away from the problem. Ron sorted the problem and even accessed specialist coding for the inverter that would not be available for suppliers. Ron also ran a full diagnostic to insure that all was in good working order afterwards. Without Rons support and patient assistance I doubt I would ever have got the system back up and running. Well done and thankyou and you have a customer for the future.
Ron was brilliant. He really tried to help. He spent hours trying to fix our GivEnergy AIO and ultimately it became apparent that it needed parts to fix the BMS management system. As there appears to be no replacement parts available on the market, he gave excellent advice on what options are now available to move forward. He is incredibly helpful and knowledgeable.
Ron responded very promptly regarding my GivEnergy battery issue, his knowledgeable diagnosis was spot on and resolved the issue on first attempt. Would recommend to any and all.
Battery storage has been one of the fastest-growing solar upgrades across Yorkshire over the past three years. GivEnergy alone accounts for a huge proportion of new installations in the region. But many of these batteries were installed without EPS being wired up — either because the installer didn't offer it, the homeowner wasn't told it was an option, or the installer went bust before completing the work. The result: a battery that charges and discharges perfectly in normal use, but does absolutely nothing when the grid goes down.
Switchover time — no flicker, no restart
Typical backup duration at 500W load (5–10 kWh battery)
Starting price for EPS installation (wall socket £495, dedicated circuit from £995)
The fix is usually straightforward — if your hybrid inverter supports EPS mode (most do), we install the wiring, add the neutral-earth bond, configure the inverter, and load-test it on site. Your battery then works as backup power automatically, without you having to do anything when the grid fails. Full guide to the 4 EPS configuration types →
The right configuration depends on how much of your home you want protected during a grid outage. All four options are available across Yorkshire.
A single 13A socket wired from the inverter's EPS terminals. Powers one or two essential appliances — router, phone charger, lamp. The simplest and cheapest option.
A separate sub-board protecting multiple circuits — lights, key sockets, freezer, boiler, broadband. Covers the essentials without the complexity of a full-house changeover.
A rotary isolator lets you switch your entire consumer unit to battery power manually. Full-house coverage, but you need to physically turn the switch when the grid fails.
An automatic transfer switch detects the grid outage and switches your entire consumer unit to battery power within milliseconds. No manual intervention required. The premium option.
Not sure which option suits your setup? Full comparison of all 4 EPS types →
EPS requires a hybrid inverter with battery storage. These are the brands we configure most often across the region — all support EPS mode with proper wiring and configuration.
AIO and hybrid range. The most common battery brand in Yorkshire. EPS supported on all hybrid models — often just needs wiring and enabling in the portal.
Hybrid range. Growing rapidly across Yorkshire. EPS configuration via Advanced Settings → Off-Grid/EPS in the inverter menu.
SPH and SPA series. Common on retrofit battery installs. EPS via System Parameters → Off-grid Settings.
Hybrid G4 range. EPS enabled in Settings → EPS Mode. Supports dedicated circuit and full-house configurations.
H1 and H3 series. EPS supported with proper wiring. Common on newer Yorkshire installs alongside GivEnergy.
Lux Power, Alpha ESS, Sigenergy, and more. If your hybrid inverter isn't listed, contact us to confirm compatibility.
Standard string inverters (SMA Sunny Boy, Fronius non-hybrid, SolarEdge single-phase) do not support EPS. If you have a string inverter and want backup power, you would need an inverter replacement to a hybrid model first.
We're based in Leeds and cover the whole region for on-site EPS installations. No additional travel charge within Yorkshire.
This is the most common EPS problem we see across Yorkshire — the battery has EPS mode enabled, but when the grid actually fails, the protected circuits trip or nothing happens. In almost every case, the cause is a missing neutral-earth bond on the EPS output. It's a straightforward fix that we can resolve in a single visit.
Tell us your inverter brand and model, and what you want protected — we'll confirm compatibility and recommend the right EPS configuration. Written quote before any work. Part P certified and load-tested on site.
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