Your GivEnergy system runs without the cloud. Here is what the cloud adds.

Solar Tech have been everything you expect and want from a support organisation. Easy to contact, quick to respond and their expertise and knowledge about GivEnergy Systems was amazing. All the work was done remotely, and they guided me through the recovery of a failed system, which ended up to be down to a physically damaged USB key installed in production that was corrupted and stopping one battery from working, locking the whole system. All fixed and the system is working again. Massive thanks to the team and their help. Will be my goto for any future issues with our GivEnergy system. The pictures shows the condition of the USB as installed..

Ron was very knowledgeable and patient as we worked through the cause of Givenergy Hybrid Inverter suddenly failing (with 0W grid). He was able to quickly identify the probable cause, and point me in the right direction to identify the ‘burnt out’ AC isolator switch & piece of cable, which I was able to find a local electrician to replace. The best £95 I have spent. Thanks Ron.

After 6 months of trying to find someone to help with non functioning Givenergy batteries and inverter, I contacted Ron at STS who remotely sorted the problem within days. Highly recommended.

I’ve used Ron a couple of times regarding issues with my Givenergy inverter and batteries after Givenergy went bust. My system stopped working properly so it was a stressful time but Ron resolved the issues and got my system working properly again. He’s really helpful and knowledgeable and I wouldn’t hesitate to recommend him and to use him again if the need arose.

I contacted Solar Tech Support because I had a problem with my legacy GiveEnergy installation. within 24 hours they had diagnosed the problem and offered advice on resolution. Because they were unable to fix the problem there was no charge! This despite numerous time consuming emails. I am currently trying to engage with the original installer but if that is unsuccessful I will go back to Solar Tech Support and ask them to repair the system with a retrofit. Very knowledgeable and responsive. I highly recommend them.

Contacted Solar Tech about my Givenergy battery storage system that wasn't working. Battery status was "idle". Given the company Givenergy had gone bust, I need independent quality technical help. Very patient and clearly very knowledgeable about battery systems Ron diagnosed possible issues and suggested several possible remedies. Worked our way through them and fortunately it began to work. The fault was very specific and only an experienced engineer would have thought to check. Suffice to say I'll be back if I need independent support again. Lastly you only pay if there is a solution. Outstanding.

Solar Tech have been everything you expect and want from a support organisation. Easy to contact, quick to respond and their expertise and knowledge about GivEnergy Systems was amazing. All the work was done remotely, and they guided me through the recovery of a failed system, which ended up to be down to a physically damaged USB key installed in production that was corrupted and stopping one battery from working, locking the whole system. All fixed and the system is working again. Massive thanks to the team and their help. Will be my goto for any future issues with our GivEnergy system. The pictures shows the condition of the USB as installed..

Ron was very knowledgeable and patient as we worked through the cause of Givenergy Hybrid Inverter suddenly failing (with 0W grid). He was able to quickly identify the probable cause, and point me in the right direction to identify the ‘burnt out’ AC isolator switch & piece of cable, which I was able to find a local electrician to replace. The best £95 I have spent. Thanks Ron.

After 6 months of trying to find someone to help with non functioning Givenergy batteries and inverter, I contacted Ron at STS who remotely sorted the problem within days. Highly recommended.

I’ve used Ron a couple of times regarding issues with my Givenergy inverter and batteries after Givenergy went bust. My system stopped working properly so it was a stressful time but Ron resolved the issues and got my system working properly again. He’s really helpful and knowledgeable and I wouldn’t hesitate to recommend him and to use him again if the need arose.

I contacted Solar Tech Support because I had a problem with my legacy GiveEnergy installation. within 24 hours they had diagnosed the problem and offered advice on resolution. Because they were unable to fix the problem there was no charge! This despite numerous time consuming emails. I am currently trying to engage with the original installer but if that is unsuccessful I will go back to Solar Tech Support and ask them to repair the system with a retrofit. Very knowledgeable and responsive. I highly recommend them.

Contacted Solar Tech about my Givenergy battery storage system that wasn't working. Battery status was "idle". Given the company Givenergy had gone bust, I need independent quality technical help. Very patient and clearly very knowledgeable about battery systems Ron diagnosed possible issues and suggested several possible remedies. Worked our way through them and fortunately it began to work. The fault was very specific and only an experienced engineer would have thought to check. Suffice to say I'll be back if I need independent support again. Lastly you only pay if there is a solution. Outstanding.